Executive - Information & Communication Technology, Dhaka
Job Description
Title: Executive - Information & Communication Technology, Dhaka
Company Name: Epyllion Group
Vacancy: 1
Age: Na
Job Location: Dhaka
Salary: Tk. 40000 - 50000 (Monthly)
Experience: --
Published: 2026-08-17
Application Deadline: 2026-09-16
Education:
Requirements: --
Skills Required:
Additional Requirements:
Responsibilities & Context:
Oversee daily ICT operations, including network management and end-user support.
Diagnoses and resolves ICT hardware and logistics issues, coordinating advanced servicing with Corporate Office ICT and vendors when required.
Provide primary support for attendance, access control, and PABX systems, engaging vendors for complex issues.
Support Microsoft 365, Active Directory, and on premises/cloud email environments.
Assist users with in-house and third-party applications (e.g., GSD, FastReactPlan, IntelloCut, IntelloBuy, Winda, Assyst).
Monitor and manage server operation and performance (RODC, Attendance, etc.).
Perform proactive monitoring to ensure network (Intranet, internet and data connectivity) health and performance with effective bandwidth and FortiGate firewall management.
Ensure 100% ICT support log entry to analyze recurring issues for process improvement.
Prepare and monitor the ICT annual budget to ensure optimal resource utilization.
Evaluate and recommend technical specifications for different ICT related logistics based on justified user requirement ensuring cost optimization and sustainable investment.
Develop and maintain comprehensive ICT documentation, reports, policies, and user guidelines in full compliance with buyer requirements and standards.
Prepare incident report, note sheet, meeting minutes etc.
Conduct periodic audits and inventory of ICT systems and assets to ensure proper usage.
Conduct process digitization and automation initiatives using Microsoft Power Platform.
Research and implement new technologies to optimize ICT services and drive digital transformation.
Provide regular ICT training and guidance for the users.
Plan and execute network upgrades and ICT projects, including BoQ, budgeting, and documentation.
Job Other Benifits:
- Medical allowance,Mobile bill,Insurance,Gratuity
- Lunch Facilities: Partially Subsidize
- Salary Review: Yearly
- Festival Bonus: 2
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Both Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: IT & Telecommunication
