Executive Officer, Claims

Job Description

Title: Executive Officer, Claims

Company Name: Milvik Bangladesh Ltd.

Vacancy: 1

Age: At least 18 years

Job Location: Dhaka (Mohakhali)

Salary: Tk. 14000 - 15000 (Monthly)

Experience:

  • 2 to 4 years
  • The applicants should have experience in the following business area(s): Insurance, Multinational Companies, Technical Infrastructure, Healthcare/Lifestyle product, Healthcare Startup


Published: 2026-06-02

Application Deadline: 2026-07-02

Education:
    • Bachelor/Honors


Requirements:
  • 2 to 4 years
  • The applicants should have experience in the following business area(s): Insurance, Multinational Companies, Technical Infrastructure, Healthcare/Lifestyle product, Healthcare Startup


Skills Required: Customer Service,Insurance Verification,Multitasking,Problem solving and decision making,Strong numerical and analytical skills,Time Management

Additional Requirements:
  • Age At least 18 years


Responsibilities & Context:

This is a permanent role in the Claims Department with the responsibility of handling physical investigations and handling claims through the Claim Portal. The perfect incumbent is expected to be self-motivated, quick learner and ideally with a claim background so he/she can perform efficiently from Day One. Previous experience working with an insurance company or similar field would be ideal for this position.

  • Ensure processing a legitimate claim with the right documents and making the right amount of payment to the right customer in a timely and accurate manner in a way, such as

  • Insurance claim validation across all stages of the claims process.

  • Assist valid claim customers to submit claims documents.

  • Determine covered insurance losses and liability by studying provisions of policy and benefit schedules.

  • Establish proof of loss by studying documentation and assembling additional information from relevant (internal and external) sources. 

  • Analyze and investigate insurance claims to prevent fraud.

  • Maintain quality customer service by following the best customer service practices.

  • Claim process-related data entry in the register/portal with accuracy.

  • Maintain effective communication with customers and all relevant stakeholders with information validation and document authentication.



Job Other Benifits:
  • Weekly 2 holidays,Insurance,Gratuity
  • Lunch Facilities: Partially Subsidize
  • Salary Review: Yearly
  • Festival Bonus: 2


Employment Status: Full Time

Job Work Place: Work at office

Company Information:

Gender: Male and Female can apply

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Category: Customer Service/Call Centre

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