Customer Service Associate
Job Description
Title: Customer Service Associate
Company Name: Milvik Bangladesh Ltd.
Vacancy: 1
Age: At least 18 years
Job Location: Dhaka (Mohakhali)
Salary: Tk. 13000 - 14000 (Monthly)
Experience:
- 1 to 3 years
- The applicants should have experience in the following business area(s): Insurance, Multinational Companies, Technical Infrastructure, Healthcare/Lifestyle product, Healthcare Startup
Published: 2026-08-02
Application Deadline: 2026-08-31
Education:
- Bachelor/Honors
Requirements:
- 1 to 3 years
- The applicants should have experience in the following business area(s): Insurance, Multinational Companies, Technical Infrastructure, Healthcare/Lifestyle product, Healthcare Startup
Skills Required: Communication and interpersonal skill,Customer Service,Multitasking skill,Outbound and Inbound Calls,Problem-solving,Telecommunication Service,Time Management and Prioritization,Troubleshooting
Additional Requirements:
- Age At least 18 years
- Only Male
Responsibilities & Context:
Handle high volume incoming calls to Helpline.
Assist customers with inquiries, complaints, product information, and issue resolution.
Provide clear and accurate information regarding company products and services.
Identify customer needs, clarify information, research issues, and provide solutions.
Investigate and resolve customer complaints in a timely manner.
Refer unresolved issues to designated persons.
Report complex issues to the team leader.
Stay updated on company products, services, and promotions.
Educate customers about product features and benefits.
Handle social media communication (Facebook, WhatsApp, etc.) and respond to customer queries.
Job Other Benifits:
- Weekly 2 holidays,Insurance,Gratuity
- Lunch Facilities: Partially Subsidize
- Festival Bonus: 2
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Only Male can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Customer Service/Call Centre
