Executive Officer, Claims

Job Description

Title: Executive Officer, Claims

Company Name: Milvik Bangladesh Ltd.

Vacancy: 1

Age: At least 18 years

Job Location: Dhaka (Mohakhali)

Salary: Negotiable

Experience:

• 2 to 4 years
• The applicants should have experience in the following business area(s): Insurance, Multinational Companies, Technical Infrastructure, Healthcare/Lifestyle product, Healthcare Startup

• Bachelor/Honors

• 2 to 4 years
• The applicants should have experience in the following business area(s): Insurance, Multinational Companies, Technical Infrastructure, Healthcare/Lifestyle product, Healthcare Startup

• Age At least 18 years

This is a permanent role in the Claims Department with the responsibility of handling physical investigations and handling claims through the Claim Portal. The perfect incumbent is expected to be self-motivated, quick learner and ideally with a claim background so he/she can perform efficiently from Day One. Previous experience working with an insurance company or similar field would be ideal for this position.

Ensure processing a legitimate claim with the right documents and making the right amount of payment to the right customer in a timely and accurate manner in a way, such as

·         Insurance claim validation across all stages of the claims process.

·         Assist valid claim customers to submit claims documents.

·         Determine covered insurance losses and liability by studying provisions of policy and benefit schedules.

·         Establish proof of loss by studying documentation and assembling additional information from relevant (internal and external) sources. 

·         Analyze and investigate insurance claims to prevent fraud.

·         Maintain quality customer service by following the best customer service practices.

·         Claim process-related data entry in the register/portal with accuracy.

Maintain effective communication with customers and all relevant stakeholders with information validation and document authentication.

• Weekly 2 holidays,Insurance,Gratuity
• Lunch Facilities: Partially Subsidize
• Salary Review: Yearly
• Festival Bonus: 2