Executive - Key Account Management

Job Description

Title: Executive - Key Account Management

Company Name: SGS Bangladesh Limited

Vacancy: --

Age: Na

Job Location: Dhaka

Salary: --

Experience:

• 3 to 4 years
• The applicants should have experience in the following business area(s): Textile, Third Party Auditor (Quality, Health, Environment, Compliance

• Bachelor of Science (BSc) in Textile Engineering
• Master of Science (MSc) in Chemistry

• For candidates with proven experience in textile - sales and marketing, customer service education background may consider.

• 3 to 4 years
• The applicants should have experience in the following business area(s): Textile, Third Party Auditor (Quality, Health, Environment, Compliance

• Sound judgment, integrity, and adherence to SGS ethical standards.

• Good knowledge in MS word, Excel, Power point etc.

• Able to work independently.

• Travel extensively in anywhere in the country.

PRIMARY RESPONSIBILITIES:

• Visit Key customers, Buyer local liaison office, Buying House in a regular basis to build Business relationship, ensure Business from them and collect information of Business movement and act accordingly.
• Generate leads for new SGS services and access to new customer business unit with existing SGS services.
• Managing the efforts of sales and extend support to deliver superior customer service to customers.
• Key Account approaches with all relevant internal team (lab, S&M, Finance-Credit Management and CS).
• Daily monitor the activity of report releasing, active and hold status with operation team and update to customer accordingly.

SPECIFIC RESPONSIBILITIES:

• Arrange technical seminar on Buyer protocols after certain intervals.
•  Establish action plan and implement the same.
• Generate leads for new SGS services and access to the new customers.
• Be aware competitor activities, developments and financial performance where possible.
• Handling claims/complaints from customer side in a professional manner.
• Develop new Buyer program.
• Communicate with Global Key Account Manager (GKAM), Regional Key Account Manager (RKAM) regarding updates on Buyer Manual/protocols.
• Liaison with S&M team to make compile efforts and set strategy for hunting lost business from the competitors.

• Salary Review: Yearly
• Festival Bonus: 2

• Medical Allowance

• Provident Fund

• Gratuity

• Annual Leave Encashment

• Health Insurance Including Spouse & 2 Children

• Life Insurance

• Profit Bonus

• Dress Allowance

• Festival Bonus: 2 (Yearly)