Customer Relation Executive

Job Description

Title: Customer Relation Executive

Company Name: Walton Hi-Tech Industries PLC.

Vacancy: 04

Age: 22 to 30 years

Job Location: Anywhere in Bangladesh

Salary: Tk. 17500 - 19500 (Monthly)

Experience:

• 1 to 3 years
• The applicants should have experience in the following business area(s): Manufacturing (Light Engineering and Heavy Industry)
• Freshers are also encouraged to apply.

• Bachelor degree in any discipline

• 1 to 3 years
• The applicants should have experience in the following business area(s): Manufacturing (Light Engineering and Heavy Industry)
• Freshers are also encouraged to apply.

• Age 22 to 30 years

• Should have good knowledge of MS Office
• Must have good communication skills in Bangla and English
• Good interpersonal, analytical, problem-solving, leadership, and organizational skills.
• Must have multiple-tasking abilities
• The candidate will also be patient and cool-tempered to deal with customer
• Able and willing to work under pressure and meet challenges
• Self-motivated, hardworking, energetic and result oriented

• Listen and understand the customers` complaints and provide suitable solutions to customers.

• Product receive and delivery for servicing.

• Receive customer complaints and forward the complaint to the concerned department.

• Handle customers with effective communication skills.

• Provide product information over the phone to customers regarding products & services.

• Follow up after sales service-related emails and reply to the customers.

• Provide excellent customer service and give precise information to the customer.

• Report day-to-day activities to the concerned authority.

• Mobile bill,Performance bonus,Profit share,Insurance
• Salary Review: Yearly
• Festival Bonus: 2