Customer Relation Executive

Job Description

Title: Customer Relation Executive

Company Name: Walton Hi-Tech Industries PLC.

Vacancy: 02

Age: 22 to 30 years

Job Location: Anywhere in Bangladesh

Salary: Tk. 17500 - 19500 (Monthly)

Experience:

  • 1 to 3 years
  • Freshers are also encouraged to apply.


Published: 2025-12-20

Application Deadline: 2025-12-26

Education:
    • Bachelor degree in any discipline


Requirements:
  • 1 to 3 years
  • Freshers are also encouraged to apply.


Skills Required: Client Service,Customer Care,Customer Relationship Management

Additional Requirements:
  • Age 22 to 30 years
  • Should have good knowledge of MS Office
  • Must have good communication skills in Bangla and English
  • Good interpersonal, analytical, problem-solving, leadership, and organizational skills.
  • Must have multiple-tasking abilities
  • The candidate will also be patient and cool-tempered to deal with customer
  • Able and willing to work under pressure and meet challenges
  • Self-motivated, hardworking, energetic and result oriented


Responsibilities & Context:
  • Listen and understand the customers` complaints and provide suitable solutions to customers.

  • Product receive and delivery for servicing.

  • Receive customer complaints and forward the complaint to the concerned department.

  • Handle customers with effective communication skills.

  • Provide product information over the phone to customers regarding products & services.

  • Follow up after sales service-related emails and reply to the customers.

  • Provide excellent customer service and give precise information to the customer.

  • Report day-to-day activities to the concerned authority.



Job Other Benifits:
  • Mobile bill,Performance bonus,Profit share,Insurance
  • Salary Review: Yearly
  • Festival Bonus: 2


Employment Status: Contractual

Job Work Place: Work at office

Company Information:

Gender: Male and Female can apply

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Category: Customer Service/Call Centre

Interested By University

University Percentage (%)
National University 12.86%
North South University 3.57%
Govt. Titumir College 2.86%
International Islamic University Chittagong 2.14%
Daffodil International University (DIU) 2.14%
Green University of Bangladesh 2.14%
University of Dhaka 2.14%
American International University Bangladesh (AIUB) 1.43%
Kurigram Govt College 1.43%
World University of Bangladesh 1.43%

Interested By Age Range

Age Range Percentage (%)
20-30 75.00%
31-35 18.57%
36-40 4.29%
40+ 0.71%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 86.43%
20K-30K 10.00%
30K-40K 3.57%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 30.00%
0.1 - 1 years 13.57%
1.1 - 3 years 19.29%
3.1 - 5 years 17.14%
5+ years 20.00%

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