Title: Customer Call Executive
Company Name: Study Window International
Vacancy: --
Age: 18 to 26 years
Job Location: Dhaka (Banani)
Salary: Tk. 12000 - 20000 (Monthly)
Experience:
Ensure exceptional customer experiences Handle inquiries and resolve issues promptly.
Communicate effectively to meet customer needs. Thrive in a fast-paced environment.
Contribute to a customer-centric approach. Uphold service standards.
Foster positive client relationships.
Greet and register students arriving at the office.
Research and stay informed about our products and services.
Submit applications on behalf of clients.
Be presentable.
Must be skilled in Excel.
Must have expertise in CRM software.
Ensure prompt and effective communication with clients.
Address client inquiries and provide comprehensive information.
Maintain detailed records of client interactions and transactions.
Handle and resolve client complaints or concerns.
Demonstrate strong interpersonal and communication skills.
Ensure efficient and effective interactions with people.
Uphold a high standard of customer service.
Contribute to a positive and welcoming office environment.
| University | Percentage (%) |
|---|---|
| National University | 3.19% |
| Eden Mohila College | 2.13% |
| Mirpur University | 2.13% |
| Dhaka Mohila Polytechnic Institute | 2.13% |
| 2.13% | |
| Jagannath University | 2.13% |
| University of Dhaka | 2.13% |
| Northern University Bangladesh | 2.13% |
| Islamic University | 1.06% |
| Institute of Science Trade & Technology (ISTT) | 1.06% |
| Age Range | Percentage (%) |
|---|---|
| 20-30 | 82.98% |
| 31-35 | 5.32% |
| 36-40 | 1.06% |
| Salary Range | Percentage (%) |
|---|---|
| 0-20K | 89.36% |
| 20K-30K | 10.64% |
| Experience Range | Percentage (%) |
|---|---|
| 0 years (Freshers) | 39.36% |
| 0.1 - 1 years | 25.53% |
| 1.1 - 3 years | 26.60% |
| 3.1 - 5 years | 5.32% |
| 5+ years | 3.19% |