Customer Call Executive

Job Description

Title: Customer Call Executive

Company Name: Study Window International

Vacancy: --

Age: 18 to 26 years

Job Location: Dhaka (Banani)

Salary: Tk. 15000 - 20000 (Monthly)

Experience:

• At least 1 year
• The applicants should have experience in the following business area(s): Consulting Firms
• Freshers are also encouraged to apply.

• Bachelor/Honors

• At least 1 year
• The applicants should have experience in the following business area(s): Consulting Firms
• Freshers are also encouraged to apply.

• Age 18 to 26 years
• Only Female

• Be presentable.
• Must be skilled in Excel.
• Must have expertise in CRM software.

• Ensure exceptional customer experiences Handle inquiries and resolve issues promptly.
• Communicate effectively to meet customer needs.
• Thrive in a fast-paced environment.
• Contribute to a customer-centric approach.
• Uphold service standards. Foster positive client relationships.
• Greet and register students arriving at the office.
• Research and stay informed about our products and services.
• Submit applications on behalf of clients.
• Ensure prompt and effective communication with clients.
• Address client inquiries and provide comprehensive information.
• Maintain detailed records of client interactions and transactions.
• Handle and resolve client complaints or concerns.
• Demonstrate strong interpersonal and communication skills.
• Ensure efficient and effective interactions with people.
• Uphold a high standard of customer service.
• Contribute to a positive and welcoming office environment.