Associate – Branch Banking (General Banking)
Job Description
Title: Associate – Branch Banking (General Banking)
Company Name: Mutual Trust Bank PLC
Vacancy: --
Age: Na
Job Location: Anywhere in Bangladesh
Salary: --
Experience:
- At least 2 years
Published: 2025-09-17
Application Deadline: 2025-10-04
Education:
Bachelor’s degree in any discipline from a UGC-approved university.
Minimum CGPA 2.50 out of 4.00 (or equivalent) at undergraduate level.
No third division/class or equivalent CGPA is allowed at any stage of academic career.
Requirements:
- At least 2 years
Skills Required: Customer Relations,Excellent communication and presentation skills
Additional Requirements:
Working knowledge of general banking processes (account services, clearing, remittance, documentation, compliance).
Strong communication and interpersonal skills with service orientation.
Accuracy, attention to detail, and comfort with core banking/MIS.
Proficiency in MS Office and digital banking tools.
Teamwork mindset with the ability to meet deadlines in a fast-paced environment.
Responsibilities & Context:
MTB seeks qualified, customer-oriented professionals for Associate – Branch Banking (General Banking). The role spans customer service at branch desks, general banking operations, clearing and remittance processing, regulatory compliance, documentation, and business growth—supporting branch targets and service standards across the network.
Responsibilities
Customer Service Desk: Handle account opening/maintenance requests, cheque-book/statement issuance, debit card and digital banking onboarding; resolve customer queries professionally.
General Banking Operations: Execute service requests and updates in core banking; maintain registers, files, and service records in line with policy and timelines.
Clearing & Collection: Manage inward/outward clearing, cheque return communication, stop-payment requests, and cheque inventory control per procedures.
Remittance & Instruments: Process BEFTN/RTGS instructions and issuance of pay orders/demand drafts through approved channels.
Compliance & Risk: Adhere to Bangladesh Bank regulations, AML/CFT and sanctions screening requirements, and MTB policies; escalate suspicious activities as applicable.
Business Development: Drive CASA growth, new-to-bank acquisition, digital activation, and cross-sell of deposit, card, and digital banking solutions aligned with branch targets.
Reporting & Documentation: Prepare and submit MIS/reports; ensure complete and accurate customer documentation and record keeping for Branch/HO/regulatory needs.
Job Other Benifits:
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Bank/ Non-Bank Fin. Institution
Interested By University
| University | Percentage (%) |
|---|---|
| National University | 15.65% |
| University of Dhaka | 4.64% |
| Jagannath University | 3.14% |
| University of Chittagong | 2.73% |
| Jahangirnagar University | 1.99% |
| Daffodil International University (DIU) | 1.29% |
| University of Rajshahi | 1.28% |
| International Islamic University, Chittagong | 1.11% |
| North South University | 1.10% |
| Dhaka College | 0.98% |
Interested By Age Range
| Age Range | Percentage (%) |
|---|---|
| 20-30 | 54.87% |
| 31-35 | 33.41% |
| 36-40 | 8.99% |
| 40+ | 2.40% |
Interested By Salary Range
| Salary Range | Percentage (%) |
|---|---|
| 0-20K | 4.35% |
| 20K-30K | 32.41% |
| 30K-40K | 26.60% |
| 40K-50K | 13.90% |
| 50K+ | 22.74% |
Interested By Experience Range
| Experience Range | Percentage (%) |
|---|---|
| 0 years (Freshers) | 16.17% |
| 0.1 - 1 years | 8.98% |
| 1.1 - 3 years | 25.03% |
| 3.1 - 5 years | 18.40% |
| 5+ years | 31.42% |
