RO-SRM Retail Banking (Branch/Sub-Branch)

Job Description

Title: RO-SRM Retail Banking (Branch/Sub-Branch)

Company Name: Bengal Commercial Bank PLC

Vacancy: --

Age: At most 45 years

Job Location: Anywhere in Bangladesh

Salary: --

Experience:

• 2 to 4 years
• The applicants should have experience in the following business area(s): Banks

• Bachelor of Business Administration (BBA)
• Bachelor of Science (BSc)
• Bachelor/Honors

• BBA/B.Sc./Honours from a reputed university with no Third Division/Class; Master’s degree in any discipline will be given preference.

• 2 to 4 years
• The applicants should have experience in the following business area(s): Banks

• Age At most 45 years

• Minimum 2–4 years of relevant experience in Retail Banking from reputed Banks/Financial Institutions.

• Experience in centralized, real-time online banking environment is preferable.

• Strong communication skills with sound sales, negotiation, and customer service orientation.

• Proficient in computer applications and online banking systems.

• Willingness to serve anywhere in Bangladesh as per business requirement.

Job Context:

• The position will be offered to deserving candidates based on relevant experience and competence in retail banking, customer acquisition, sales performance, and relationship management, with a particular focus on achieving asset and liability targets, maintaining service excellence, and ensuring full compliance with Bangladesh Bank regulations and the Bank’s internal policies

Key Responsibilities:

• Achieve assigned asset, liability and Credit Card growth targets in accordance with the Bank’s approved retail business growth strategy.

• Acquire new retail customers and develop sustainable business relationships through ethical and compliant business practices.

• Identify new business opportunities to expand the retail banking portfolio while adhering to regulatory guidelines.

• Ensure high-quality customer service in line with service standards approved by the Bank.

• Build and maintain long-term customer relationships by exceeding service expectations.

• Ensure strict compliance with Bangladesh Bank regulations, internal policies, AML & CFT guidelines, and KYC requirements.

• Maintain proper documentation and records to support audit, inspection, and compliance reviews.

• Coordinate with internal stakeholders to ensure smooth processing and timely delivery of retail banking products.

• Bengal Commercial Bank PLC. offers attractive compensation and benefits packages aligned with industry standards and approved HR policy.