Assistant Manager – HR & Admin

Job Description

Title: Assistant Manager – HR & Admin

Company Name: Global Pathway Experts Limited

Vacancy: 1

Age: Na

Job Location: Dhaka (Mohakhali)

Salary: Negotiable

Experience:

• 2 to 6 years
• The applicants should have experience in the following business area(s): Travel Agent, Coaching Center, Educational Technology (Edtech) Startup

• Master of Business Administration (MBA)

PGDHRM

• 2 to 6 years
• The applicants should have experience in the following business area(s): Travel Agent, Coaching Center, Educational Technology (Edtech) Startup

• Only Male

Job Description

Position: Assistant Manager – HR & Admin
Location: Dhaka, Bangladesh
Reports To: HR & Admin Head / Managing Director
Salary is negotiable and will be determined based on experience, skills, and overall suitability for the role.

Position Summary

The Assistant Manager – HR & Admin will be responsible for ensuring compliance with company policies, overseeing employee performance, and maintaining operational discipline across Global Pathway Experts Limited and Global Academy Bangladesh.

The role requires a proactive and highly organized professional with strong HR expertise and operational understanding. Preference will be given to candidates with experience in EdTech, service sector, recruitment firms, or sales-driven organizations.

1. Employee Performance & People Management

• Monitor and evaluate employee performance across departments to ensure accountability and productivity.

• Develop, implement, and track SMART KPIs aligned with organizational goals.

• Conduct regular performance appraisals and provide structured, actionable feedback.

• Address employee concerns and grievances professionally while maintaining confidentiality.

• Promote team motivation, engagement, and alignment with company objectives.

2. HR Operations, Compliance & Administration

• Ensure full compliance with company policies, labor laws, and statutory regulations.

• Manage end-to-end employee lifecycle processes including onboarding, induction, confirmation, and exit formalities.

• Maintain accurate and up-to-date HR records, documentation, and reporting systems.

• Support internal audits and inspections through proper documentation and compliance tracking.

• Oversee office administration, facilities management, vendor coordination, and daily operational efficiency.

3. Operational Discipline & Process Excellence

• Enforce strict adherence to company policies, reporting standards, and performance expectations.

• Monitor departmental reporting and deliverables to maintain operational accountability.

• Identify gaps in processes, performance, or compliance and implement corrective measures.

• Implement and maintain structured systems for attendance, leave management, and internal reporting

Preferred Qualifications & Experience

• Bachelor’s degree in Business Administration, Human Resources, or a related field

• 3–5 years of experience in HR & Administration, preferably within EdTech, service sector, recruitment, or sales-driven environments.

• Experience in performance evaluation systems and KPI development.

• Strong knowledge of HR compliance and labor regulations.

• Proficiency in HR software and Microsoft Office applications.

Skills & Competencies

• Highly organized, disciplined, and detail-oriented.

• Strong leadership and team management capabilities.

• Excellent communication and conflict-resolution skills.

• Ability to work under pressure while enforcing operational standards.

• Analytical and solution-oriented mindset.

Key Performance Indicators (KPIs)

• Timely completion of performance appraisals and reporting.

• Compliance adherence across HR and administrative functions.

• Employee satisfaction and retention levels.

• Efficiency of internal processes and office operations.

• Reduction in policy violations and operational gaps.

Compensation & Benefits

• Competitive salary with performance-based incentives.

• Opportunity to work in a growing and structured organization.

• Exposure to both education consultancy (GPEL) and academic training (GAB) operations.

• Professional development and career advancement opportunities.

• Disciplined and performance-driven work environment.