VISA & TICKETING Sr. EXECUTIVE

Job Description

Title: VISA & TICKETING Sr. EXECUTIVE

Company Name: ZK IT Solutions Ltd.

Vacancy: --

Age: Na

Job Location: Anywhere in Bangladesh

Salary: Negotiable

Experience: --

Published: 2026-02-23

Application Deadline: 2026-03-25

Education:

Requirements: --

Skills Required:

Additional Requirements:

Responsibilities & Context:

·        Assist clients in planning and booking flights, hotels, and travel packages.

·        Provide information on destinations, travel regulations, and visa requirements.

·        Manage customer inquiries and resolve issues related to bookings.

·        Keep up to date with airline policies, promotions, and travel trends.

·        Maintain and update customer records in the booking system.

 Airline Ticketing Agent Responsibilities:

·        Process ticket bookings for passengers via phone, in-person, or online.

·        Issue, reissue, and refund airline tickets as necessary.

·        Handle changes to itineraries and assist with cancellations.

·        Provide information on flight schedules, fares, and travel policies.

 Customer Service Representative (Travel) Responsibilities:

·        Respond to customer inquiries about flight bookings and travel arrangements.

·        Maintain knowledge of current promotions, loyalty programs, and travel packages.

 Reservation Specialist Responsibilities:

·        Manage flight reservations and ensure accurate data entry in booking systems.

·        Work with clients to customize travel itineraries according to their needs.

·        Keep up-to-date with airline schedules, fares, and industry changes.

·        Communicate with airlines to confirm flight details and resolve issues.

 Group Travel Coordinator Responsibilities:

·        Organize travel arrangements for groups, such as corporate events or tours.

·        Negotiate group rates with airlines and other travel services.

·        Coordinate itineraries and manage bookings for all group members.

·        Provide on-site support during travel, if necessary.

Online Travel Booking Specialist Responsibilities:

·        Manage and optimize the online booking platform for user experience.

·        Monitor and analyze booking trends and customer feedback.

·        Collaborate with marketing teams to promote travel packages and deals.

·        Assist customers with online booking issues and inquiries.