Tele Sales Specialist – Global Markets (USA, UK, Canada, Australia, Dubai)

Job Description

Title: Tele Sales Specialist – Global Markets (USA, UK, Canada, Australia, Dubai)

Company Name: Smart Lab

Vacancy: --

Age: Na

Job Location: Dhaka

Salary: --

Experience:

• 2 to 4 years
• The applicants should have experience in the following business area(s): IT Enabled Service, ISP

• 2 to 4 years
• The applicants should have experience in the following business area(s): IT Enabled Service, ISP

Requirements

• Minimum 4+ years of tele sales or inside sales experience, with at least 2 years in a leadership role.

• Proven success in closing B2B sales across the USA, UK, Canada, Australia, and/or Dubai.

• Strong understanding of consultative selling and solution-based sales approaches.

• Excellent English communication skills (verbal and written).

• Experience with CRM tools (e.g., HubSpot, Salesforce) and call automation software.

• Data-driven, highly organized, and target-oriented.

• Ability to lead a team, train juniors, and set performance benchmarks.

Preferred Qualifications

• Prior experience in selling BPO, SaaS, marketing, tech, or creative services.

• Background in working with or selling to startups or mid-sized enterprises.

• Familiarity with LinkedIn prospecting, cold calling scripts, and sales funnels.

• Company: Smart Lab

• Location: House no. 1/B, Road no. 8, Gulshan-1, Dhaka-1212

• Department: Sales & Business Development

• Type: Full-time

About Smart Lab

• Smart Lab is a fast-growing BPO and outsourcing firm, helping startups and businesses scale by offering high-quality digital, creative, and customer support solutions. As we expand our global reach, we’re launching a tele sales division to drive more qualified leads, close more business, and increase our market presence across top international markets.

Role Overview:

• We are looking for a Telesales Lead with a strong background in outbound B2B sales and proven success in closing deals in the USA, UK, Canada, Australia, and Dubai markets. You will be responsible for driving revenue through strategic calling campaigns, managing a team of tele sales agents, building client relationships, and consistently exceeding sales targets.

Key Responsibilities:

• Lead and manage tele sales operations targeting global markets.

• Develop and execute outbound call strategies to generate leads and close deals.

• Build scripts, objection-handling guidelines, and optimize outreach workflows.

• Collaborate with the marketing and client solutions teams to align offers with client needs.

• Recruit, train, and coach tele sales representatives to maintain high performance.

• Maintain CRM data, generate reports, and present KPIs to management.

• Stay updated with market trends, customer behavior, and competitor strategies.

• Competitive base salary + performance-based commission.

• Opportunity to grow into the Head of Sales role as the team expands.

• Global exposure with dynamic startup clients.

• Collaborative and flexible work culture.