Showroom Manager (Heera Jewellers Gold)

Job Description

Title: Showroom Manager (Heera Jewellers Gold)

Company Name: Empire Group

Vacancy: 01

Age: 35 to 50 years

Job Location: Dhaka

Salary: Negotiable

Experience:

• 10 to 15 years
• The applicants should have experience in the following business area(s): Jewelry/Gem

• 10 to 15 years
• The applicants should have experience in the following business area(s): Jewelry/Gem

• Age 35 to 50 years
• Only Male

We are seeking a dynamic and experienced Gold Jewellery Manager to lead our Jewellery department and oversee all aspects of gold Jewellery operations for Heera Jewellers. The ideal candidate will possess a strong background in Jewellery sales, team leadership, inventory management, and customer service. The Gold Jewellery Manager will be responsible for driving sales, maintaining exceptional customer experiences, and ensuring the smooth operation of our gold Jewellery section.

Responsibilities:

Sales and Customer Service:

• Lead the sales team in achieving and exceeding sales targets for gold Jewellery.

• Provide exceptional customer service by assisting customers in selecting the perfect gold Jewellery pieces and offering product knowledge.

• Build and maintain lasting relationships with customers to foster loyalty and repeat business.

• Address customer concerns and inquiries with professionalism and tact.

Team Leadership:

• Recruit, train, and onboard new sales associates to ensure a knowledgeable and customer-focused team.

• Provide ongoing coaching and mentorship to the sales team, promoting a positive and collaborative work environment.

• Set performance goals for team members and conduct regular performance evaluations.

Financial Management:        

• Daily Sales Reconciliation: Record cash and credit sales, verify cash balances, and reconcile with point-of-sale (POS) reports.

• Expense Tracking: Record expenses such as rent, salaries, electricity, and raw material purchases.

• Accounts Payable and Receivable: Manage payments to suppliers and follow up on outstanding customer payments for custom orders or credit sales.

• Bank Reconciliation: Match the shop’s financial records with bank statements to ensure accuracy.

Customer Accounts:

• Advance Payments: Record and track advance payments for custom orders.

• Customer Ledger Maintenance: Maintain detailed records of customer transactions, including purchases, payments, and balances.

• Installment Payments: Track and manage jewelry purchased on installment plans. 

Inventory Management:

• Monitor inventory levels and ensure a well-stocked and organized gold jewellery section.

• Collaborate with suppliers to source new gold jewellery designs and maintain a diverse and attractive product range.

• Implement effective inventory control measures to minimize shrinkage and loss.

Visual Merchandising:

• Work closely with the visual merchandising team to create visually appealing displays that highlight the beauty and uniqueness of our gold jewellery collection.

• Ensure that jewelry displays are regularly updated to reflect current trends and promotions.

  Operational Efficiency:

• Oversee daily operations of the gold jewellery department, including opening and closing procedures, cash handling, and security protocols.

• Collaborate with the store management to develop and implement effective sales strategies and promotional campaigns.

Quality Assurance:

• Maintain high standards of quality for all gold jewellery products, ensuring they meet company and industry standards.

• Conduct regular quality checks to identify and resolve any issues with product integrity or presentation.

• T/A,Mobile bill
• Salary Review: Yearly
• Festival Bonus: 2