Senior System Engineer

Job Description

Title: Senior System Engineer

Company Name: HawarIT Software Service Ltd.

Vacancy: 1

Age: Na

Job Location: Dhaka (Ashulia, Mirpur)

Salary: Negotiable

Experience: --

Published: 2026-09-25

Application Deadline: 2026-10-15

Education:

Requirements: --

Skills Required:

Additional Requirements:

Responsibilities & Context:

Who are we looking for:

We are looking for a hands-on Senior System Engineer to manage and improve HawarIT’s IT infrastructure across Windows and Linux systems, networks, security, virtualization, cloud/VPS environments, backup and recovery, monitoring, and end-user services. The role requires strong troubleshooting and root-cause-analysis capability, disciplined documentation, independent problem solving, and effective English communication with colleagues and stakeholders in Bangladesh and the Netherlands. Practical knowledge of ISO/IEC 27001:2022 and a long-term commitment to the role are expected. Male preferred.

Educational Requirements: BSc in CSE or a related field from a reputed university.

Certifications: Candidates with relevant experience and certifications in MCSA/MCSE, RHCSA/RHCE, MTCNA, CCNA, Next-Generation Firewall, and ISO 27001:2022 will be preferred.

Experience Requirements: 5-6 years of relevant professional experience.

Language: Fluency in spoken and written English.

Key Skills:

·       Language: Fluency in spoken and written English.

·       Windows Server 2016–2025: Active Directory, DNS/DHCP, Group Policy, IIS, Hyper-V, PowerShell, Server Security, Networking, Backup & Recovery.

·       Linux Administration: RHEL, User & Permission Management, Networking, Storage, Services, SELinux, Firewall, Bash, Automation, Troubleshooting, and System Security.

·       MikroTik & Cisco: Routing & Switching, LAN, WAN, VLAN, TCP/IP, MikroTik RouterOS, Firewall, NAT, VPN, DHCP/DNS, Wireless Networking, and Network Troubleshooting.

·       Next-Generation Firewall: Advanced Firewall Management, IPS/IDS, Application Control, Web Filtering, VPN, NAT, Firewall Policies, Threat Prevention, and Security Monitoring.

·       ISO 27001:2022: ISMS, Risk Management, Information Security Controls, Security Policies, Compliance, Auditing, Incident Management, and Continuous Improvement.

The candidate will be responsible for performing the following duties:

·       Configure ICT facilities and provide Tier II/III  helpdesk, hardware, software, licensing, and user support. Strong troubleshooting skills with the ability to perform RCA on system incidents.

·       Install, maintain, and troubleshoot ICT equipment, attendance/access-control systems, NVRs, Inverter/ESS GoodWe, Synology NAS, PiKVM, and other devices.

·       Administer software licenses and business applications, including Autodesk, Stabicad, Esri, MicroStation, Zoom, and other required software.

·       Manage procurement activities, vendor coordination, equipment repairs, service centers, and related documentation.

·       Administer and troubleshoot network infrastructure, including FortiGate, Zyxel, MikroTik, Cisco, Grandstream, ASUS, TP-Link, and other networking equipment; maintain network diagrams and ISP connectivity.

·       Manage hosting, domains, SSL certificates, and multi-server environments.

·       Administer Windows Server 2016–2025, Active Directory, DNS/DHCP, Group Policy, IIS, SFTP, Hyper-V, PowerShell, security, networking, and backup/recovery.

·       Administer Linux/Ubuntu VM hosts and services including SVN, Postfix Mail, Nextcloud, and GeoServer.

·       Scripting using PowerShell and Bash.

·       Manage VMware and Hyper-V virtualization platforms.

·       Manage cloud platforms, including VPS environments.

·       Administer Microsoft 365 & Exchange Online, including email and user management.

·       Manage Projects data, DB (e.g. MSSQL, MariaDB, PostgreSQL), Application backup and restoration plans, monitoring, maintenance and disaster recovery.

·       Manage client data transfers, ITSM activities, support emails, and technical records.

·       Monitor ICT infrastructure using Zabbix and maintain DokuWiki and technical documentation.

Operational Responsibilities:

·       Communicate effectively with Dutch colleagues, users, and stakeholders.

·       Manage tasks, priorities, and progress using Trello and participate in IT infrastructure meetings.

·       Provide front-office & back-office technical support, incident resolution, and service request handling.

·       Maintain IT security, user awareness, and ISO 27001:2022 compliance.

·       Install, maintain, monitor, and troubleshoot ICT systems, devices, and infrastructure.

·       Maintain IT asset and infrastructure documentation and proactively resolve operational issues.

• Provident fund,Weekly 2 holidays,Performance bonus,Profit share
• Lunch Facilities: Partially Subsidize
• Salary Review: Yearly
• Festival Bonus: 3