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IT Support Executive
Job Description
Title: IT Support Executive
Company Name: Masih Muhith Haque & Co.
Vacancy: 1
Age: 20 to 30 years
Job Location: Dhaka (PanthaPath)
Salary: Negotiable
Experience:
- At most 2 years
- The applicants should have experience in the following business area(s): Consulting Firms, Audit Firms /Tax Consultant
- Freshers are also encouraged to apply.
Published: 2026-09-23
Application Deadline: 2026-09-30
Education:
- Diploma in Computer
Requirements:
- At most 2 years
- The applicants should have experience in the following business area(s): Consulting Firms, Audit Firms /Tax Consultant
- Freshers are also encouraged to apply.
Skills Required: Hardware & Networking,Microsoft Office,Windows
Additional Requirements:
- Age 20 to 30 years
- Only Male
Responsibilities & Context:
Job Purpose
Provide first-line technical support to staff, ensuring smooth day-to-day IT operations, resolving hardware/software issues, and maintaining basic IT infrastructure at the user level.
Key Responsibilities
Helpdesk & User Support
● Respond to and resolve IT support requests from staff
● Troubleshoot desktop, laptop, printer, and peripheral issues
● Provide software installation, updates, and configuration support
● Support video conferencing/meeting room IT setups
Hardware & Asset Management
● Maintain inventory of IT hardware (laptops, desktops, printers, UPS, accessories)
● CCTV camera maintenance
● Handle equipment allocation and tagging
● Basic Network & Connectivity Support
● Troubleshoot user-level network/Wi-Fi connectivity issues
● Assist with LAN cabling and workstation network setup
User Account & Access Support
● Support onboarding/offboarding IT setup for new/exiting employees
● Email account setup (Microsoft 365/Exchange)
Software & Licensing
● Install and maintain licensed software (OS, Office, antivirus)
● Track software license records and renewal reminders
● Ensure endpoint antivirus/EDR agents are active on all machines
Documentation & Reporting
● Maintain support logs and recurring issue records
● Report recurring hardware/software issues to designated higher authority
Requirements
● 0–2 years of IT support experience
● Basic knowledge of Windows OS, MS Office, printers, and networking basics
● Good communication skills in Bangla and English
Job Other Benifits:
- Weekly 2 holidays
- Salary Review: Yearly
- Festival Bonus: 2
Employment Status: Full Time
Job Work Place:
Company Information:
Gender: Only Male can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: IT & Telecommunication
