Senior Executive - IT

Job Description

Title: Senior Executive - IT

Company Name: A Renowned 100% Export Oriented Group of Companies

Vacancy: 1

Age: At least 26 years

Job Location: Dhaka (Dhamrai)

Salary: Negotiable

Experience:

• At least 4 years
• The applicants should have experience in the following business area(s): Garments, Textile, Group of Companies

• Bachelor of Science (BSc) in Computer Science & Engineering, Electrical & Electronic Engineering

• At least 4 years
• The applicants should have experience in the following business area(s): Garments, Textile, Group of Companies

• Age At least 26 years
• Only Male

• Strong ownership, accountability, and crisis management skills.

• Must ensure cyber security, data backup.

• Ability to coordinate effectively with users, vendors, and service providers.

• Ability to work under pressure and manage IT-related emergencies.

We are looking for a proactive and technically capable Sr. Executive – IT to manage day-to-day IT operations, provide technical support to employees, maintain IT infrastructure, and ensure smooth and secure operation of hardware, software, networks, and other IT systems.

• Provide day-to-day technical support to users for hardware, software, and IT-related issues like Systems & E-mail troubleshooting/User Support.

• Network switch configure and troubleshooting and network device daily log check.

• Hardware installation and troubleshooting and network device daily log check.

• Install, configure, maintain, and troubleshoot computers, laptops, printers, scanners, and other IT equipment.

• Monitor and maintain LAN, WAN, Wi-Fi, internet connectivity, and network devices.

• Manage user accounts, access rights, email accounts, and other IT services.

• Troubleshoot operating systems, applications, networking, and connectivity issues.

• Maintain IT assets, inventory, documentation, and service records.

• Support CCTV, biometric attendance, IP phones, and other IT-enabled systems.

• Ensure regular backup of critical data and assist in data recovery when required.

• Monitor system performance, security, antivirus, and software updates.

• Coordinate with internet, software, hardware, and other IT service providers.

• Assist in implementing IT policies, procedures, and security standards.

• Support IT projects, system upgrades, software implementation, and office setup/migration.

• Maintain proper documentation of network diagrams, configurations, licenses, and IT assets.

• Ensure timely resolution of user complaints and IT-related service requests.

• Provide IT support during meetings, events, presentations, and other corporate activities.

• Perform any other IT-related duties assigned by management.

• Mobile bill
• Lunch Facilities: Partially Subsidize
• Salary Review: Yearly
• Festival Bonus: 2

• Professional and dynamic working environment.

• Opportunities for professional growth, training, and career development.