Assistant Manager - IT

Job Description

Title: Assistant Manager - IT

Company Name: M/S RH Corporation

Vacancy: --

Age: At least 24 years

Job Location: Anywhere in Bangladesh

Salary: Negotiable

Experience:

Published: 2026-10-07

Application Deadline: 2026-11-06

Education:

• Bachelor of Science (BSc) in Computer Science, Information Technology, Computer Engineering

Bachelor’s degree in Computer Science, Information Technology, Computer Engineering, or a related field.

• Age At least 24 years

Candidate Profile

• Technology, Computer Engineering, or a related field.

• Proven experience in IT support, network administration, hardware/software troubleshooting, and IT infrastructure management.

• Strong knowledge of LAN/WAN, networking, servers, operating systems, hardware, software, antivirus, backup systems, and IT security.

• Excellent problem-solving, communication, and interpersonal skills.

• Ability to manage multiple IT-related tasks and provide timely support to senior management and employees.

• Strong leadership, organizational, and documentation skills.

• Experience in managing IT vendors, assets, budgets, and infrastructure will be an advantage.

We are looking for a competent, proactive, and experienced IT Manager to oversee our organization’s IT infrastructure, systems, networks, hardware, software, and end-user support operations.

Key Responsibilities

• Provide comprehensive IT support to end users for desktop computers, laptops, printers, scanners, UPS systems, and other IT equipment, including hardware troubleshooting and maintenance.

• Diagnose and resolve hardware and software issues involving desktops, notebooks, printers, handheld devices, scanners, workstations, monitors, servers, storage systems, and networking equipment, regardless of brand.

• Set up, configure, monitor, and maintain LAN, MAN, WAN, routing, network printers, and other network infrastructure.

• Configure and troubleshoot Microsoft Outlook, Eudora, Webmail, and other email platforms.

• Install, configure, and maintain operating systems, software applications, antivirus programs, and security tools.

• Install and configure computer hardware, operating systems, applications, and related IT infrastructure.

• Identify hardware faults, perform troubleshooting, and coordinate or carry out replacement of defective components when required.

• Monitor and maintain the organization’s computer systems, networks, servers, and IT infrastructure to ensure smooth and uninterrupted operations.

• Provide technical assistance to employees and clients, both remotely and in person, and guide users through appropriate troubleshooting procedures.

• Create and manage user accounts, profiles, passwords, access permissions, storage, and backup systems.

• Conduct regular IT training and awareness sessions for employees across different departments.

• Provide direct IT support and assistance to the Managing Director and Departmental Heads for their day-to-day operational requirements.

• Prepare and manage the IT budget, maintain hardware and software inventories, and ensure proper documentation of IT assets and systems.

• Manage and maintain CCTV camera systems and related equipment.

• Maintain and regularly update the organization’s database and office software systems.

• Ensure regular server and data backups and maintain appropriate backup records.

• Design official tender proposal cover pages, presentations, and other IT/design-related materials as required.

• Provide IT support for official projects and organizational activities.

• Develop and maintain IT policies, procedures, documentation, and system records.

• Provide comprehensive training and technical guidance to employees on IT systems, software, security, and best practices.

• Ensure the organization’s IT systems remain secure, reliable, efficient, and up to date.