Senior Officer, Compliance and Service Assurance, Microfinance Programme
Job Description
Title: Senior Officer, Compliance and Service Assurance, Microfinance Programme
Company Name: BRAC
Vacancy: Not specific
Job Location: Anywhere in Bangladesh
Employment Status: Full-time
Educational Requirements:
∎ Bachelors/ Masters in any discipline from any recognized university/ institution.
Experience Requirements:
∎ At least 3 year(s)
Job Context:
∎ BRAC is an international development organization founded in Bangladesh that partners with over 100 million people living with inequality and poverty globally to create sustainable opportunities to realize potential. BRAC Microfinance provides people who cannot access traditional financial banking services with access to a suite of financial services, including loans, savings and microinsurance. We provide an alternative to high-interest loans from informal lenders, supporting families to invest in income-generating activities, build assets, and reduce vulnerability to health shocks and natural disasters. Passionate about finance beyond formal banking systems? Join the BRAC Microfinance team to help build a more financially-inclusive society, where everyone can access finance when they need it - safely, responsibly and sustainably.Working at brac is not like any other job. It is a platform where you can bring about real change for people who need it the most. We are not just dreaming of a better world, we are building it. Join us to find the way.
∎ JOB PURPOSE: To find out any kind of non-compliance issues of Microfinance program and present to authority for keeping portfolio quality in better position & make sure the compliance culture of the program.
∎ SAFEGUARDING RESPONSIBILITIES:
∎ Ensure the safety of team members from any harm, abuse, neglect, harassment, and exploitation to achieve the programme`s goals on safeguarding implementation.
∎ Act as a key source of support, guidance, and expertise on safeguarding for establishing a safe working environment.
∎ Practice, promote and endorse the issues of safeguarding policy among team members and ensure the implementation of safeguarding standards in every course of action.
∎ Follow the safeguarding reporting procedure in case any reportable incident takes place, encourage others to do so.
Job Responsibilities:
∎ Establish compliance at the action area:
∎ Prepare monthly action plan and execute the branch observation activities according to the direction.
∎ Branch Office Observation:
∎ Prepare proper sample for branch observation.
∎ Create and uphold friendly environment between the compliance Officer and the operations team by sharing information and knowledge among each other.
∎ Make effective communication with the operations team about the findings to mitigate the problems.
∎ Reconcile Passbook with computer prints and find out the difference of instalment & savings.
∎ Find out the passbooks which are missing/overwritten/not updated and mistakenly posted.
∎ Visit group meeting and follow-up selected borrowers on the spot.
∎ Process incentives and verify accuracy.
∎ Co-lateral verification of clients as per the circular.
∎ Verify the digital transaction.
∎ Verify the loan-related files and registers on monthly basis.
∎ Verify the savings adjustment, refund and the absconded borrowers.
∎ Make special observations as per the requirement of senior management.
∎ Check stock, cash & bank position including all types of bill voucher.
∎ Reporting:
∎ Prepare a report after the completion of branch observation & prepare reporting to send concern supervisor and respective unit.
∎ Post all reports in software and google drives after completing the branch observation.
∎ Arrange an open discussion session with the branch MF team including Area Manager to share the overall findings and prepare a future mitigation plan.
∎ Investigation:
∎ Investigate the complaints which are claimed by clients and staff with the direction of concern authority.
∎ Prepare report and submit it to the respective unit.
∎ Documentation and others:
∎ Preserve all evidence and reports of invetigations properly.
∎ Collect data from ERP, trend reports, and previous Audit & Monitoring reports and identify the risk indicators.
∎ Attend the monthly and quarterly AM and RM meetings.
Additional Requirements:
∎ Ability to prepare/edit observation reports.
∎ Ability to use the latest technology.
∎ Ability to communicate properly.
∎ Strong analytical skills and creativity.
Compensation & Other Benefits:
∎ Performance bonus
∎ Festival Bonus, Contributory Provident Fund, Gratuity, Health and Life Insurance, Maternity/ Paternity Leave, and others as per policy.
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 31 Dec 2023
Company Information:
∎ 21 Dec 2023
∎ BRAC
∎ Address : BRAC Centre, 75 Mohakhali, Dhaka-1212
Category: NGO/Development
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