Senior E-commerce Manager (Operations)

Job Description

Title: Senior E-commerce Manager (Operations)

Company Name: Gowell Global Sourcing

Vacancy: 1

Age: 28 to 40 years

Job Location: Dhaka

Salary: Negotiable

Experience:

• At least 4 years
• The applicants should have experience in the following business area(s): Wholesale, Retail Store, Importer, E-commerce, Business-to-Business (B2B) Software and Services Startup

• Bachelor’s degree in Business Administration, Marketing, Computer Science & Engineering (CSE), E-commerce, or any related field.

• At least 4 years
• The applicants should have experience in the following business area(s): Wholesale, Retail Store, Importer, E-commerce, Business-to-Business (B2B) Software and Services Startup

• Age 28 to 40 years
• Only Male

• 4+ year(s) of hands-on experience.

• Functional Areas: E-commerce Operations, Order Processing, B2B Sales, Wholesale Management, Digital Marketing, and WordPress WooCommerce.

• Business Areas: E-commerce, Retail.

• Technical Skills: Fluency in WordPress WooCommerce (setup, plugin management, customization), along with strong knowledge of digital marketing tools (Google Ads, Facebook Ads Manager) and web analytics.

• Business Acumen: Proven track record in B2B networking, wholesale dealings, and order management systems (OMS).

• Soft Skills: Strong leadership, negotiation, communication, multitasking, and problem-solving abilities with a proactive "can-do" mindset.

• Basic understanding of SEO, content management, and CRM tools.

• Note: Candidates who do not meet these qualifications need not apply.

Job Location: Madani Avenue, 100 Feet Road (Badda), Dhaka

Job Context

We are seeking an experienced Senior E-commerce Manager (Operations) to lead our e-commerce operations in a fast-paced online retail environment. This role focuses on order processing, building B2B connections, and managing wholesale operations. You will oversee overall e-commerce activities and digital marketing efforts to drive growth and efficiency. The ideal candidate must possess a "can-do" attitude, fluency in WordPress WooCommerce, and a proven track record in optimizing online stores for sales and customer satisfaction.

Job Responsibilities

• Order & Logistics Management: Process customer orders efficiently, including order fulfillment, inventory management, and seamless coordination with logistics for timely delivery.

• B2B & Wholesale Expansion: Build and maintain B2B connections, negotiate partnerships, and expand the wholesale client base to increase revenue streams.

• Operations & Pricing: Oversee retail and wholesale operations, including pricing strategies, bulk order handling, and supplier relations.

• Platform Maintenance: Manage end-to-end e-commerce operations, ensuring smooth platform functionality, product listings, and an optimized user experience on WordPress WooCommerce.

• Digital Marketing: Lead digital marketing initiatives, including SEO, social media campaigns, email marketing, and PPC ads to boost traffic and conversions.

• Analytics & Reporting: Analyze performance metrics using tools such as Google Analytics; generate actionable reports and recommend data-driven improvements for operations and marketing.

• Cross-Functional Collaboration: Collaborate with internal teams to align e-commerce strategies with business goals and swiftly resolve operational bottlenecks.

• Salary: Negotiable (commensurate with relevant experience).

• Salary Review: Yearly.

• Festival Bonus: 2 (After confirmation).

• Performance-based incentives and bonuses.

• Opportunities for professional growth in a vibrant e-commerce environment.