Title: Restaurant Operations & Marketing Manager
Company Name: Mashallah Group
Vacancy: --
Age: 35 to 45 years
Job Location: Anywhere in Bangladesh
Salary: Negotiable
Experience:
Job Summery
A dynamic and results-driven professional responsible for overseeing daily restaurant operations while developing and executing marketing strategies to increase brand visibility, customer engagement, and revenue growth.
Key Responsibilities:
Operational Management
Oversee daily restaurant operations ensuring smooth service and customer satisfaction
Manage staff scheduling, training, and performance evaluation
Maintain hygiene, safety, and quality standards
Monitor inventory, suppliers, and cost control
Marketing & Branding
Plan and execute marketing campaigns (online & offline)
Manage social media platforms (Facebook, Instagram, TikTok, etc.)
Create promotional offers, seasonal campaigns, and event marketing
Coordinate with designers for posters, menus, and advertisements
Build and maintain the restaurant’s brand identity
Sales & Revenue Growth
Analyze sales reports and identify growth opportunities
Implement upselling and cross-selling strategies
Develop partnerships, collaborations, and local promotions
Monitor competitors and market trends
Customer Relationship Management
Ensure excellent customer service and handle complaints professionally
Develop loyalty programs and customer retention strategies
Gather feedback and improve service quality
Reporting & Strategy
Prepare weekly/monthly performance reports
Set sales targets and marketing KPIs
Plan long-term business growth strategies