Relationship Manager- Service

Job Description

Title: Relationship Manager- Service

Company Name: AG Industrial Solutions Limited - Exclusive Distributor of OTIS Elevator (Anwar Group of Industries)

Vacancy: 1

Age: Na

Job Location: Dhaka

Salary: Negotiable

Experience:

• At least 10 years

1. BSc/ MSc in EEE or Mechanical

• At least 10 years

• Only Male

•  Selling service and maintenance of Elevator & Escalator

• Identifying Prospects: Researching and identifying potential clients or customers within a designated industry or geographic area.

• Building Relationships: Establishing and maintaining strong relationships with key decision-makers and stakeholders within corporate organizations.

• Understanding Client Needs: Conducting needs assessments and understanding the unique requirements, challenges, and objectives of each corporate client.

• Presenting Solutions: Presenting products or services to corporate clients, demonstrating how they meet their needs and add value to their business operations. 

• Negotiating Contracts: Negotiating pricing, terms, and contracts with corporate clients to ensure mutually beneficial agreements.

• Achieving Sales Targets: Setting and achieving sales targets and goals, both in terms of revenue and new client acquisition, within specified timeframes.

• Sales Strategy Development: Developing and implementing strategic sales plans to penetrate corporate markets, increase market share, and maximize sales opportunities.

• Cross-selling and Up-selling: Identifying opportunities to cross-sell or up-sell additional products or services to existing corporate clients to increase revenue and enhance client relationships.

•  Market Analysis: Monitoring industry trends, competitor activities, and market developments to identify opportunities and adjust sales strategies accordingly. 

• Collaboration with Internal Teams: Collaborating with internal teams such as marketing, product development, and customer service to ensure seamless delivery of products or services and address client needs effectively. 

• Customer Relationship Management (CRM): Utilizing CRM systems to track and manage client interactions, sales activities, and pipeline opportunities.

• Reporting and Documentation: Providing regular reports on sales activities, pipeline status, and client feedback to management, including forecasting and budgeting information.

• Continuous Learning: Staying updated on industry best practices, market trends, and product knowledge to maintain a competitive edge in the corporate sales landscape.

• Customer Satisfaction: Ensuring high levels of customer satisfaction by addressing any concerns or issues promptly and effectively.

• Travel: Depending on the role and industry, willingness to travel to meet with clients, attend industry events, and participate in sales presentations or conferences. 

T/A Mobile bill

Salary Review: Yearly

Festival Bonus: 2 (Yearly)

Earn Leave Encashment

Training Facilities over the year