Project Officer (Community Outreach Supervisor), Community Based Protection, HCMP

Job Description

Title: Project Officer (Community Outreach Supervisor), Community Based Protection, HCMP

Company Name: BRAC.

Vacancy: --

Age: at least 18 years

Location: Cox's Bazar (Ukhia)

Maximum Salary: Negotiable

Experience:
∎ At least 1 year
∎ The applicants should have experience in the following business area(s):NGO, Development Agency

Published: 15 Mar 2024

Education:
∎ Graduation in any subject from any reputed university/institutions

Requirements:

Additional Requirements:
∎ Age at least 18 years
∎ Proficiency in the local language will be an advantage
∎ Understanding of the concepts of humanitarian codes and standards such as SPHERE, IASC Gender Guidelines, HAP etc
∎ Experience working in emergency responses targeting vulnerable people
∎ Able to make decisions in a timely manner, prioritize, and multi-task seamlessly
∎ Ability to work under extreme pressure and meet deadlines
∎ Team player with strong experience in multi-cultural and multi-ethnic environments
∎ Proficient with MS Office suite, KOBO collect
∎ Proficiency in the local language will be an advantage
∎ Understanding of the concepts of humanitarian codes and standards such as SPHERE, IASC Gender Guidelines, HAP etc
∎ Experience working in emergency responses targeting vulnerable people
∎ Able to make decisions in a timely manner, prioritize, and multi-task seamlessly
∎ Ability to work under extreme pressure and meet deadlines
∎ Team player with strong experience in multi-cultural and multi-ethnic environments
∎ Proficient with MS Office suite, KOBO collect

Responsibilities & Context:
∎ Maintain and ensure accuracy in all database and file update same as per requirement and coordinate for various meetings and activities
∎ Conduct visits to all community Outreach sites to coordinate and monitor staff outreach activities
∎ Inspect the daily outreach activities and implement a community outreach strategy
∎ Participate in outreach activities such as establishing contacts and attending community meetings
∎ Collaborate with the Community Outreach Coordinator to make plan for material and logistical needs of the programme
∎ Ensure frontline support to COMs in relation to distribution of material (for instance, forms, vests, stationery), administrative (i.e. issuance of ID card, attendance record keep and filing, payment of support cost, approval of sick/business leave) and logistical needs (arrange training venue, lunches, breaks and other amenities) to enable COMs to perform their work efficiently
∎ Monitor and guide the COMs in their duties and activities and evaluate the COMs' individual performance
∎ Participate regularly in the COM activities (such as home visits, case referrals and awareness raising) to deepen his/her understanding on the work of volunteers, impacts, challenges, areas for improvement
∎ Organize and/or participate in focus group discussions to collect baseline data, build rapport with the community and obtain information to implement/improve the COM activities.
∎ Ensure the COMs are aware of the COM Rules and Regulations and promote their compliance
∎ Cooperate with the Team Leader, design, coordinate, organize daily and weekly schedules of the COMs based on the context of the camp and mobilize the COM team for community engagement and related activities
∎ Manage referrals to service agencies and follow up on urgent cases of individuals with specific needs referred by COMs to partners, UNHCR and other service providers with an aim to find the best possible solutions for the individual cases
∎ Ensure documentation of timely record of cases, actions taken, outcome and case status according to the agreed format and presentation style
∎ Delivers Weekly statistical and Situation report
∎ Measure COM's activities on KOBO, Monthly narrative report on protection problems and trends, quarterly COM profile and database (personal information / training record), quarterly Saturday Solidarity Projects Report
∎ Ensure the safety of Programme Participants, people who come into contact with the organisation and team members from any harm, abuse, neglect, harassment and exploitation including sexual exploitation and abuse (SEA) to achieve the programme's goals of safeguarding implementation. Act as a key source of support, guidance and expertise on safeguarding for establishing a safe working environment
∎ Practice, promote and endorse the issues of safeguarding policy among team members and ensure the implementation of safeguarding standards in every course of action
∎ Follow the safeguarding reporting procedure in case any reportable incident takes place and encourage others to do so
∎ This position will be responsible for overseeing the daily outreach activities, Monitoring and training the outreach to build their capacity through which they can apply it in order to engage and be aware of the large number of community people on different protection issues
∎ Maintain and ensure accuracy in all database and file update same as per requirement and coordinate for various meetings and activities
∎ Conduct visits to all community Outreach sites to coordinate and monitor staff outreach activities
∎ Inspect the daily outreach activities and implement a community outreach strategy
∎ Participate in outreach activities such as establishing contacts and attending community meetings
∎ Collaborate with the Community Outreach Coordinator to make plan for material and logistical needs of the programme
∎ Ensure frontline support to COMs in relation to distribution of material (for instance, forms, vests, stationery), administrative (i.e. issuance of ID card, attendance record keep and filing, payment of support cost, approval of sick/business leave) and logistical needs (arrange training venue, lunches, breaks and other amenities) to enable COMs to perform their work efficiently
∎ Monitor and guide the COMs in their duties and activities and evaluate the COMs' individual performance
∎ Participate regularly in the COM activities (such as home visits, case referrals and awareness raising) to deepen his/her understanding on the work of volunteers, impacts, challenges, areas for improvement
∎ Organize and/or participate in focus group discussions to collect baseline data, build rapport with the community and obtain information to implement/improve the COM activities.
∎ Ensure the COMs are aware of the COM Rules and Regulations and promote their compliance
∎ Cooperate with the Team Leader, design, coordinate, organize daily and weekly schedules of the COMs based on the context of the camp and mobilize the COM team for community engagement and related activities
∎ Manage referrals to service agencies and follow up on urgent cases of individuals with specific needs referred by COMs to partners, UNHCR and other service providers with an aim to find the best possible solutions for the individual cases
∎ Ensure documentation of timely record of cases, actions taken, outcome and case status according to the agreed format and presentation style
∎ Delivers Weekly statistical and Situation report
∎ Measure COM's activities on KOBO, Monthly narrative report on protection problems and trends, quarterly COM profile and database (personal information / training record), quarterly Saturday Solidarity Projects Report
∎ Ensure the safety of Programme Participants, people who come into contact with the organisation and team members from any harm, abuse, neglect, harassment and exploitation including sexual exploitation and abuse (SEA) to achieve the programme's goals of safeguarding implementation. Act as a key source of support, guidance and expertise on safeguarding for establishing a safe working environment
∎ Practice, promote and endorse the issues of safeguarding policy among team members and ensure the implementation of safeguarding standards in every course of action
∎ Follow the safeguarding reporting procedure in case any reportable incident takes place and encourage others to do so

Compensation & Other Benefits:
∎ Mobile bill, Weekly 2 holidays
∎ Festival Bonus: 2
∎ Health and Life Insurance
∎ Maternity/Paternity leave
∎ Others As per organisation policy
∎ Health and Life Insurance
∎ Maternity/Paternity leave
∎ Others As per organisation policy

Workplace:
∎ Work at office

Employment Status: Contractual

Job Location: Cox's Bazar (Ukhia)

Read Before Apply:

BRAC believes that everyone we work with including our staff, programme participants, partners, and the communities have the right to be protected from all forms of harm, abuse, neglect, harassment, and exploitation including sexual exploitation and abuse (SEA). We uphold human dignity and inclusion for all, regardless of age, race, religion, gender, disability, ethnic origin, or socio-economic condition. As an equal-opportunity employer, we actively encourage applications from gender-diverse individuals and people with disabilities.

Selected candidates will have to go through a rigorous reference and background checking process which may include police verification.

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