Job Description

Title: Officer - COMs and Religious Teacher

Company Name: ActionAid Bangladesh

Vacancy: 01

Job Location: Cox's Bazar (Teknaf)

Employment Status: Contractual

Educational Requirements:
∎ University degree in Social Science, Disaster Management, or relevant disciplines (flexible in terms of person having working experience in Rohingya Response)

Experience Requirements:
∎ At least 3 year(s)

Job Context:
∎ Project: Sustainable Solutions and Protection for the Rohingya Community in
∎ Camps (Funded by UNHCR)
∎ Location of posting: Camp - Ukhia or Teknaf, Cox`s bazar
∎ Types of contract: Fixed term contract
∎ Duration of Contract: Up to 31 December 2022 (if not extended)
∎ In collaboration with UNHCR, ActionAid Bangladesh is implementing Community-Based Protection (CBP) project targeting refugees of camps in Ukhia and Teknaf, Cox`s Bazaar. ActionAid Bangladesh CBP project aims to strengthen and expand the mobilization of the Rohingya communities through their capacity development and building agencies. The targeted camps have been identified as areas with heightened protection risks. The project includes Women`s Leadership, Accountability, and Shifting the Power to communities for transformative change.
∎ On a broader scale, an Officer-COMs and Religious Teacher is responsible for building capacity and supervision of COMs, Imam, and FRT, organization of work plan, and mobilization at the Camp level, support to implement the camp level activities to achieve the targets with quality by activity monitoring. Facilitation of different training sessions and support to address complaints, rules, regulations, and code of conduct by the COMs in a timely, responsible, and professional manner. Morning sessions with the COMs and Weekly debriefing, experience sharing, learning, reporting and documentation, and morale-building are also one of the major responsibilities of the position.

Job Responsibilities:
∎ Supervision of COMs, organization of work plan, and mobilization:
∎ Supervise and guide the COMs in their duties and activities, monitor and evaluate the COMs' individual performance
∎ Participate regularly in the COM activities (such as home visits, case referrals, and awareness-raising) to deepen his/her understanding of the work of volunteers, impacts, challenges, areas for improvement
∎ Organize and/or participate in focus group discussions to collect baseline data, build rapport with the community and obtain information to implement/improve the COM activities
∎ Support COMs Associate Officer activities for Saturday Solidarity Project, COMs facilitated training and community level different projects.
∎ Ensure the COMs are aware of the COM Rules and Regulations and promote their compliance
∎ Together with the Team Leader, design, coordinate, and organize daily and weekly schedules of the COMs based on the context of the camp and mobilize the COM team for community engagement and related activities
∎ Mobilize COMs to attend meetings with visitors, representatives from government, local, and international organizations
∎ Address complaints, conflict in the workplace, misconduct, and violations of the rules and regulations or code of conduct by the COMs in a timely, responsible and professional manner and in accordance with the operational standards.
∎ Weekly debriefing, experience sharing, learning, morale-building:
∎ Work with the Team Leader to provide daily updates and review the past week's work/activities including Imam & FRT activities.
∎ Lead a debriefing session for experience sharing and learning among the COMs.
∎ Maintain communication with the volunteers on a regular basis to understand the problems, and challenges they face in their work, and together with the team, identify and implement creative solutions.
∎ Identify good practices, promote, and recognize outstanding work performance or contribution from COM team members.
∎ Set up and maintain database, filing, documentation, and record systems to support all the above-mentioned works
∎ Case referral and management:
∎ Review the intake and referral forms and discuss with the COMs on actions/responses
∎ Make referrals to service agencies and follow up on urgent cases of individuals with specific needs referred by COMs to partners, UNHCR, and other service providers with an aim to find the best possible solutions for the individual cases
∎ Document and keep accurate and timely records of cases, actions are taken, outcomes, and case status according to the agreed format and presentation style.
∎ Ensure an efficient referral and case management system is in place with a view to achieving timely and impactful output for the cases.
∎ Promote collaboration and network with service providers to strengthen referrals.
∎ Draft Standard Operating Procedure (SOP) on documentation and filing and ensure a decent and secured filing and documentation system is in place in each camp with regular monitoring on compliance to the SOP.
∎ Administrative support:
∎ Work with the COM Manager/Coordinator to make plans for the material and logistical needs of the program
∎ Provide frontline support to COMs in relation to the distribution of material (for instance, forms, vests, stationery), administrative (i.e. issuance of ID card, attendance record keep and filing, payment of support cost, approval of sick/business leave)
∎ Ensure logistical needs (arrange training venue, lunches, breaks, and other amenities) to enable COMs to perform their work efficiently.
∎ Work for Imam and FRTs through COMs as per guidance.
∎ Volunteer recruitment and database management:
∎ Involve in the selection process of the volunteer as per instruction of management and provide training and orientation to COMs, Imams, and FRT in accordance with the standards.
∎ Establish/maintain/update database of COMs, Imams, and FRTs (date of recruitment, profiles, training attendance) in the respective location of responsibility
∎ Provide regular feedback to AAB on the status of the COMs and relevant changes in the COMs composition in the camp
∎ Relationships:
∎ Officer - COMs and Religious Teacher will report to COMs Coordinator.

Additional Requirements:
∎ At least 3 years of experiences in humanitarian and/or development organizations with significant experience in camp management and/or delivering emergency programs in camp setting.
∎ Proficiency in the local language will be an advantage.
∎ Understanding of the concepts of humanitarian codes and standards such as SPHERE, IASC Gender Guidelines, HAP etc.
∎ Experience working in emergency responses targeting vulnerable people
∎ Able to take decisions in a timely manner, prioritize and multi-task seamlessly.
∎ Orientation to gender sensitivity.
∎ Ability to work under extreme pressure and meet deadlines.
∎ Team player with strong experience in multi-cultural and multi-ethnic environments.
∎ Proficient with MS office suite, KOBO collect, SPSS

Salary:
∎ Tk. 80500 (Monthly)
∎ Monthly Gross Salary will be BDT. 80,500 with other admissible benefits such as mobile & internet allowance, medical benefit, group life insurance etc

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 16 Jun 2022

Company Information:
∎ 8 Jun 2022
∎ ActionAid Bangladesh
∎ Business : ActionAid is an international anti-poverty agency working in over 40 countries, taking sides with poor people to end poverty and injustice together.

Category: NGO/Development