Assistant Manager, Contact Center
Job Description
Title: Assistant Manager, Contact Center
Company Name: Marie Stopes Bangladesh (MSB)
Vacancy: --
Age: Na
Job Location: Dhaka
Salary: Tk. 50000 (Monthly)
Experience:
- 3 to 6 years
Published: 2025-12-11
Application Deadline: 2025-12-21
Education:
Masters/Bachelor`s degree in Marketing, Communication, Business Administration, or a related field
Requirements:
- 3 to 6 years
Skills Required:
Additional Requirements:
Міліmum of 3-6 year working experience in a Contact centre set up
Excellent technical skills to manage any software
Familarity and previous use of Social Media tools
Responsibilities & Context:
Key Responsibilities
Manage contact centre
Ensure lead generation & stakeholder engagement to identify, engage, and nurture leads from all platforms, including digital and referrals
Ensure monitoring, evaluation & reporting
Maintain client communication & experience
Ensure internal coordination with stalwhniters
Ensure proper management of technology, system and compliance
Employment Type: Contractual (May be extended)
Location: Country Support Office, Dhaka
Job Other Benifits:
Other Benefit
Employment Status: Contractual
Job Work Place:
Company Information:
Gender: Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: NGO/Development
