Assistant Manager, Contact Center
Job Description
Title: Assistant Manager, Contact Center
Company Name: Marie Stopes Bangladesh (MSB)
Vacancy: --
Age: Na
Job Location: Dhaka
Salary: Tk. 50000 (Monthly)
Experience:
- 3 to 6 years
Published: 2025-12-11
Application Deadline: 2025-12-21
Education:
Masters/Bachelor`s degree in Marketing, Communication, Business Administration, or a related field
Requirements:
- 3 to 6 years
Skills Required:
Additional Requirements:
Міліmum of 3-6 year working experience in a Contact centre set up
Excellent technical skills to manage any software
Familarity and previous use of Social Media tools
Responsibilities & Context:
Key Responsibilities
Manage contact centre
Ensure lead generation & stakeholder engagement to identify, engage, and nurture leads from all platforms, including digital and referrals
Ensure monitoring, evaluation & reporting
Maintain client communication & experience
Ensure internal coordination with stalwhniters
Ensure proper management of technology, system and compliance
Employment Type: Contractual (May be extended)
Location: Country Support Office, Dhaka
Job Other Benifits:
Other Benefit
Employment Status: Contractual
Job Work Place:
Company Information:
Gender: Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: NGO/Development
Interested By University
| University | Percentage (%) |
|---|---|
| National University | 15.21% |
| University of Dhaka | 3.95% |
| Jagannath University | 2.04% |
| Jahangirnagar University | 1.82% |
| University of Rajshahi | 1.51% |
| University of Chittagong | 1.06% |
| Asian University of Bangladesh | 1.02% |
| Dhaka College | 1.02% |
| North South University | 0.98% |
| Daffodil International University (DIU) | 0.98% |
Interested By Age Range
| Age Range | Percentage (%) |
|---|---|
| 20-30 | 41.55% |
| 31-35 | 30.78% |
| 36-40 | 14.46% |
| 40+ | 12.82% |
Interested By Salary Range
| Salary Range | Percentage (%) |
|---|---|
| 0-20K | 2.84% |
| 20K-30K | 9.94% |
| 30K-40K | 13.27% |
| 40K-50K | 65.22% |
| 50K+ | 8.74% |
Interested By Experience Range
| Experience Range | Percentage (%) |
|---|---|
| 0 years (Freshers) | 11.26% |
| 0.1 - 1 years | 5.76% |
| 1.1 - 3 years | 14.59% |
| 3.1 - 5 years | 14.90% |
| 5+ years | 53.48% |
