Mental Health Coordiantor

Job Description

Title: Mental Health Coordiantor

Company Name: Bandhu Social Welfare Society

Vacancy: 1

Age: 22 to 35 years

Job Location: Dhaka

Salary: Tk. 35556 (Monthly)

Experience:

• 3 to 5 years
• The applicants should have experience in the following business area(s): NGO

• Master of Social Science (MSS) in Development Studies
• Master of Social Science (MSS) in Social Science
• Master of Social Science (MSS) in Social Work

• 3 to 5 years
• The applicants should have experience in the following business area(s): NGO

• Age 22 to 35 years

Strong coordination and facilitation skills.

Good understanding of child protection mechanisms, positive parenting, GBV prevention, and safeguarding.

Ability to communicate effectively with community members and government officials.

Ability to manage multiple tasks and meet deadlines.

Strong interpersonal skills and cultural sensitivity.

Ability to work independently and within a team.Problem-solving approach and attention to detail.

Commitment to child safeguarding and gender equality.

Positive and proactive attitude.

·         Lead and coordinate Bandhu’s mental health program: Provide overall coordination of mental health services and ensure smooth implementation of planned activities across locations and teams.

·         Supervise the counselling workforce: Provide day-to-day technical supervision to mental health counsellors, ensuring quality, ethical practice, client safety, and adherence to organizational protocols and confidentiality standards.

·         Supervise outreach supervision team: Guide and support outreach supervisors to ensure effective field coordination, timely service delivery, and consistent documentation and reporting from the outreach level.

·         Ensure high-quality counselling services: Provide counselling support (virtually and in-person) when required, including case management, session planning, and maintaining professional standards aligned with psychosocial care best practices.

·         Strengthen referral and follow-up systems: Coordinate closely with psychiatrists and relevant service providers for referrals, follow-up, and continuity of care, ensuring clients receive timely and appropriate clinical support.

·         Manage mental health data systems: Maintain and oversee the organization’s mental health database/sheets and data tools; ensure accurate entry, secure storage, and systematic tracking of client services and program outputs.

·         Data collection, analysis, and reporting: Collect, compile, review, and analyze counselling and outreach data; produce periodic reports, insights, and recommendations to improve service quality and decision-making.

·         Provide technical support and capacity building: Support counsellors and outreach teams with guidance on case handling, documentation, and service improvement; identify gaps and facilitate learning sessions or coaching as needed.

·         Administrative management for the team: Handle administrative responsibilities related to counsellors and supervisors, including planning schedules, monitoring performance, supporting coordination needs, and ensuring timely submission of required documentation.

·         Quality assurance and continuous improvement: Monitor service standards, track performance indicators, and implement corrective actions to strengthen client experience and program effectiveness.

·         Stakeholder coordination: Coordinate internally and externally as required to support service delivery (e.g., clinics, referral points, program teams), ensuring effective communication and collaboration.

·         Program leadership and representation: Represent Bandhu’s mental health support function in relevant coordination spaces when assigned, and contribute to strengthening the organization’s mental health strategy and service expansion.

·         Any other organizational support as needed: Undertake additional tasks assigned by the organization/management related to program improvement, emergency response support, or organizational priorities aligned with mental health and psychosocial wellbeing.

• Mobile bill,Weekly 2 holidays
• Festival Bonus: 2

As per organization policy.