Job Description
Title: Manager, Specialized Collection, Credit & Collection
Company Name: The City Bank Limited
Vacancy: Not specific
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ Graduation/Post Graduation Degree in any discipline from UGC approved university
Experience Requirements:
∎ At least 6 year(s)
Job Responsibilities:
∎ This role is responsible for collection management & monitoring of delinquent Retail (Home Loan/Auto/Pl) and provided relevant collection feedback to senior management on regular basis.
∎ Taking necessary strategy, monitoring and implementing collection plan to manage Retail Loan Products delinquent portfolio pro-actively and timely.
∎ Analysis of the delinquent portfolio and maintain process, policy and streamlining collection activities to have profitable portfolio to achieve high standards, ensure compliance, Regulatory, Legal compliance, etc.
∎ Work as a member of the Core management of C&C team Retail Loan Products thus contributing to minimize bank’s risk and provision.
∎ Providing guidance and support in daily activities of unit Collections for well maintenance of regulatory compliance both internally & externally.
∎ Issue different types of letters to the delinquent customers as per guidance of collection manual.
∎ Ensure final settlement/closing of high risky loan portfolio using collection tools including repossession, auction, buyer searching, litigation procedure, Liquation of problematic asset etc.
∎ Maintain highest levels of asset quality by monitoring delinquent loan portfolio and managed within adequate criteria, regulatory requirements.
∎ Maintain internal collection policies /procedures and external regulatory requirement strictly.
∎ Conduct meeting with delinquent customers to settle the overdue and resolve their critical issues.
∎ Arrange physical visit to delinquent customer and attend with team during visit.
∎ Implement & exercise all internal & external audit recommendations.
∎ Ensure productive, controlled and compliant operations.
Additional Requirements:
∎ Age at least 28 years
∎ Worthy knowledge on Banking core system and related system
∎ Related banking Law for recovery
∎ Bangladesh Bank/Regulatory Circular
∎ Strong communication skills
∎ Customer handling
∎ Project management
∎ Problem Solving
∎ Conflict Management
∎ Negotiation skills
Salary: Negotiable
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 9 Dec 2023
Company Information:
∎ 29 Nov 2023
∎ The City Bank Limited
∎ Address : City Bank Center, 28, Gulshan Avenue, Gulshan 1, Dhaka 1212
Category: Bank/Non-Bank Fin. Institution
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