Logistic Assistant IT
Job Description
Title: Logistic Assistant IT
Company Name: Solidarites International
Vacancy: Not specific
Job Location: Cox's Bazar
Employment Status: Full-time
Educational Requirements:
∎ Bachelor of Computer Application (BCA)
∎ Training/Trade Course: ICT
∎ Skills Required: Expertise in MS Office, Good Command Over English, good communication skill
Experience Requirements:
∎ At least 2 year(s)
∎ The applicants should have experience in the following area(s):
Computer Accessories, Computer Networks, Information technology, Software Implementation
Job Context:
∎ Under the deputy logistic coordinator, the logistic Assistant IT is the focal point for IT support and IT expertise on the mission.
∎ He is the entry point with IT department for technical IT administration (network, e-mail address, support...).
∎ He is the technical advisor on the mission for IT related policy, assets and data management.
∎ he is the functional referent for IT officers at base level.
Job Responsibilities:
∎ Network administration:
∎ Perform direct network management at coordination and base without IT officers.
∎ Provide technical support to IT officer and insure that network standard process are implemented at base level.
∎ Organize network security through the mission (access / data security...).
∎ Perform remote management / setup of NAS and Routers for bases if adapted hardware is available.
∎ Internet Access:
∎ Perform technical analysis of service provider offers to validate the technical side of procurement.
∎ Ensure that authorized users have internet access.
∎ Perform the sizing of bandwidth needs through the mission.
∎ Insure regular contacts with providers.
∎ Workstation configuration:
∎ Configure new mission workstations respecting the standards set by Solidarités International before handing out to a user or It officers (Desktop and Laptop)
∎ Check that every computer uses the standard operating system and software
∎ Check that sensitive IT materials are protected (uninterruptible power supply, stabiliser, etc.)
∎ Manage email accounts and software licences at mission level.
∎ Provide support in computer configuration (e-mail, software installing, basic maintenance) to IT officer or directly to user at coordination level or if no officer at base level.
∎ Maintenance of equipment:
∎ Provide user and Its officer / logisticians with technical support on basic maintenance.
∎ Perform advance maintenance on software and hardware according to needs.
∎ Compile a list of breakdowns and keep records of how they were resolved for reference
∎ With the prior approval from line manager, contact the Headquarter IT Department service for Carry out a diagnosis for all requests for IT equipment to be returned to HQ for after-sales service and verify with the Headquarter IT Department
∎ Check that equipment to be returned to HQ is securely packaged and accompanied by technical support documentation: breakdown form, etc.
∎ Users/It officer support:
∎ Provide technical support to bases and sub-bases, in the form of a hotline
∎ Carry out technical visits to bases and sub-bases when necessary or at the request of the Logistics coordinator
∎ Organize training sessions on use of IT equipment for users if necessary (use, maintenance)
∎ Backup and data security:
∎ Assist the logco/deputy logco in designing the mission data policy
∎ Implement the mission data policy
∎ Provide adapted backups mean to all user (external hard drives, NAS...)
∎ IT equipment management:
∎ Monitor mission computers updates
∎ Carry out regular physical inventories of mission IT equipment, monitor the allocation of equipments
∎ Advise the deputy logco/logco on IT equipment renewal need
∎ Ensure correct use of IT equipment
∎ Update of the general Park statement (mission Masterfile) can be delegated to him by the Dlogco/logco If relevant for the mission.
∎ Software Licence, user account management:
∎ Insure the follow-up of the software licences at mission level (record, renewal....)
∎ Insure the follow-up of the e-mail account at mission level (record, renewal....)
∎ The follow-up of sim cards, can be delegated to him by the logco/deputylogco if relevant for the mission.
∎ The update of the mission contact list (e-mails, phones....) can be delegated to him by the logco/deputylogco if relevant for the mission.
∎ Management of supplies:
∎ Prepare with the supply team a supply of spare parts for network equipment
∎ Prepare with the supply team a supply of consumables (printer cartridges, toner, etc.)
∎ Purchases:
∎ Advise on ICT equipment standards for the mission (recommended brand, model.....).
∎ Support in supplier technical validation.
∎ Is the entry point with supplier for technical Topics
Salary:
∎ Tk. 63700 (Monthly)
∎ 3% monthly seniority allowance will be added to the employee salary for every full year completed under his Contract
Compensation & Other Benefits:
∎ Festival Bonus: 2
Application Deadline: 30 Jan 2021
Company Information:
∎ 19 Jan 2021
∎ Solidarites International
∎ Address : House # 15/A, Rd # front 8, Block # F, Banani, Dhaka – 1213, Bangladesh
∎ Web : www.solidarites.org
∎ Business : SOLIDARITES INTERNATIONAL is an international humanitarian organization based in Paris, France, which provides aid and assistance to victims of war and natural disasters. For the past 35 years, the organization`s vocation has been to meet the three vital needs - drinking, eating and sheltering - of vulnerable populations around the world. Our programs mainly focus on emergency relief actions related to water and sanitation but also related to food security as well as shelter and infrastructure rehabilitation and reconstruction.
Category: IT/Telecommunication
