Lab Support Executive

Job Description

Title: Lab Support Executive

Company Name: Advanced Chemical Industries PLC (ACI)

Vacancy: 01

Age: 22 to 30 years

Job Location: Dhaka

Salary: Negotiable

Experience:

• 2 to 4 years
• The applicants should have experience in the following business area(s): Manufacturing (FMCG), Group of Companies

• Diploma in Engineering in Information Technology, Computer Science & Engineering, Electronics
• Bachelor of Science (BSc) in Information Technology, Computer Science & Engineering, Electronics

• 2 to 4 years
• The applicants should have experience in the following business area(s): Manufacturing (FMCG), Group of Companies

• Age 22 to 30 years

• 2–4 years of experience in laboratory operations, IT support, facilities coordination, technical support, or related operational roles.

• Experience supporting training centers, engineering laboratories, technology organizations, or educational institutions will be preferred.

• Experience in managing laboratory equipment, networking, audio-visual systems, and end-user technology support.

• Experience coordinating with vendors, facility teams, and internal stakeholders for maintenance and operational support.

• Professional certifications in IT support, networking, or technical operations will be an added advantage.

• Strong operational mindset with the ability to maintain laboratory readiness and service continuity.

• Good troubleshooting skills for laboratory equipment, workstations, networking, and audio-visual systems.

• Ability to coordinate multiple operational activities and respond quickly to support requests.

• Good understanding of macOS, Windows, Linux, networking fundamentals, and office & classroom productivity tools.

• Strong organizational skills for managing laboratory assets, inventories, and documentation.

• Effective communication and stakeholder coordination skills.

• Commitment to maintaining a safe, organized, and professional laboratory environment.

• Ensure the day-to-day readiness and smooth operation of the Semiconductor Research & Training Lab, including classrooms, design workstations, collaboration spaces, and supporting facilities.

• Monitor, maintain, and troubleshoot laboratory equipment, workstations, networking, internet connectivity, audio-visual systems, printers, and other shared resources to minimize operational disruptions.

• Coordinate the setup and readiness of laboratories for training sessions, workshops, customer demonstrations, assessments, and semiconductor design activities.

• Install, configure, and maintain operating systems, engineering software, productivity applications, and user accounts while supporting Windows and macOS environments.

• Maintain laboratory assets, spare parts inventory, software licenses, and equipment records while coordinating preventive maintenance and warranty services.

• Coordinate with internal IT, administration, procurement, facilities, and external vendors to ensure timely resolution of technical and operational issues.

• Support instructors, students, employees, and clients by providing timely technical assistance and ensuring a seamless laboratory experience.

• Monitor laboratory utilization, report operational issues, and recommend improvements to enhance efficiency, reliability, and user experience.

• Ensure laboratory safety, cleanliness, equipment organization, and compliance with operational standards and organizational policies.

• Perform any other responsibilities assigned by the supervisor to support the efficient operation and continuous improvement of the Semiconductor Research & Training Center.

• T/A,Provident fund,Medical allowance,Mobile bill,Weekly 2 holidays,Insurance,Profit share,Gratuity
• Lunch Facilities: Partially Subsidize
• Salary Review: Yearly
• Festival Bonus: 2