আপনার টাকা বাড়ান, খরচ নিয়ন্ত্রণে রাখুন
  • মাত্র ১ ক্লিকে ডেমো/রেজিস্ট্রেশন
  • 🔓১০০% ফ্রি — কোনো হিডেন চার্জ নেই
  • 📈সঞ্চয় করে টাকা বাড়ান
  • 🔍অপ্রয়োজনীয় খরচ ট্র্যাক করুন
১ ক্লিকে ডেমো ১ ক্লিকে রেজিস্ট্রেশন
Money Up Down App Dashboard
moneyupdown.com

Executive, Support

Job Description

Title: Executive, Support

Company Name: Prime Tech Solutions Ltd.

Vacancy: 02

Age: 24 to 35 years

Job Location: Dhaka

Salary: Tk. 20000 - 25000 (Monthly)

Experience:

Published: 2026-09-21

Application Deadline: 2026-10-21

Education:

    • Bachelor of Science (BSc)


Requirements:

Skills Required:

Additional Requirements:
  • Age 24 to 35 years


Responsibilities & Context:

·  Receive, triage, and resolve support tickets within agreed SLAs.

·   Reproduce and diagnose issues using logs, API responses, and database queries.

·   Provide L1/L2 support and escalate complex bugs to developers with clear reproduction steps.

·  Monitor application health and respond to incidents or alerts.

·  Communicate with clients by email, phone, and chat, giving clear updates and workarounds.

·   Support deployments, configuration changes, and post-release verification.

·  Write and maintain documentation, FAQs, and troubleshooting guides.

·   Report recurring issues and suggest improvements to prevent them.

·        Collaborate with developers, QA, and project managers.



Job Other Benifits:
  • Mobile bill,Weekly 2 holidays
  • Lunch Facilities: Partially Subsidize
  • Festival Bonus: 2


Employment Status: Full Time

Job Work Place: Work at office

Company Information:

Gender: Both Male and Female can apply

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Category: IT & Telecommunication

Similar Jobs