Title: Account Manager – Digital Marketing & Social Media
Company Name: ChefOnline
Vacancy: 4
Age: At least 28 years
Job Location: Anywhere in Bangladesh
Salary: Negotiable
Experience:
We are looking for an experienced Account Manager – Digital Marketing & Social Media to manage client relationships, coordinate digital marketing projects and ensure the timely delivery of campaigns.
The ideal candidate must have hands-on experience in SEO, SMM, Digital Media Marketing, client relationship management and project management tools.
Key Responsibilities
Manage multiple client accounts and maintain strong relationships.
Understand client goals and prepare clear marketing action plans.
Coordinate SEO, social media, paid advertising, content and design teams.
Conduct client meetings, presentations and campaign reviews.
Monitor project timelines, deliverables and service quality.
Prepare performance reports and explain results to clients.
Handle client concerns and ensure timely resolutions.
Identify account growth, upselling and renewal opportunities.
Maintain accurate project records, tasks and communication history.
Required Skills
Hands-on knowledge of on-page, off-page, technical and local SEO.
Experience in social media strategy, content planning and paid campaigns.
Understanding of Google Ads, Meta Ads, analytics and conversion tracking.
Strong client communication, presentation and negotiation skills.
Experience using tools such as ClickUp, Asana, Trello, Monday.com, Jira, Slack or Microsoft Teams.
Ability to manage multiple projects, clients and deadlines.
Educational Requirements
Bachelor’s degree in Marketing, Business Administration, English, Media and Communication, Computer Science or a related field.
Experience Requirements
Minimum 7 years of relevant professional experience.
Strong experience in digital marketing, account management or client services.
Agency, technology or software industry experience will be preferred.
Additional Requirements
IELTS score of 7.5 or equivalent English proficiency.
Excellent written and spoken English.
Strong leadership, organisation and problem-solving skills.
Ability to communicate confidently with local and international clients.
Professional, proactive and client-focused approach.
Competitive salary
Performance-based incentives
Professional development opportunities
Career growth within the organisation