Senior Software Services Engineer

Job Description

Title: Senior Software Services Engineer

Company Name: LEADS Corporation Limited

Vacancy: --

Age: At least 25 years

Job Location: Dhaka

Salary: Negotiable

Experience:

• At least 5 years
• The applicants should have experience in the following business area(s): Software Company, IT Enabled Service

• Bachelor of Science (BSc) in Computer Science & Engineering
• Bachelor/Honors

• At least 5 years
• The applicants should have experience in the following business area(s): Software Company, IT Enabled Service

• Age At least 25 years

• Experience with Banking/CBS modules, implementation, or production support.

• Knowledge of Oracle SQL/PLSQL, Docker, Git, Bash, and Azure DevOps/CI-CD pipelines.

• Experience with REST/API troubleshooting, monitoring/logging tools, networking, and TLS.

• Exposure to data migration, EOD, security/user administration, or regulatory reporting.

We are looking for a Senior Software Services Engineer to lead the dedicated CBS Team and ensure smooth implementation, go-live, production stability, client communication, controlled deployment, and timely resolution of Core Banking System (CBS) issues.

• Own day-to-day technical support and implementation coordination for Ansar VDP Bank.

• Analyze production incidents using SQL, application logs, accounting entries, and business-process evidence.

• Coordinate installation, configuration, deployment, release verification, rollback, and post-deployment monitoring.

• Manage incident escalation, client communication, Root Cause Analysis (RCA), and corrective/preventive actions.

• Review junior engineers' SQL queries, investigation notes, test evidence, and client responses.

• Maintain client-specific environment, module, interface, access, contact, and deployment documentation.

• Collaborate with Development, QA, DBA, Infrastructure, and DevOps teams to resolve cross-layer issues.

• Support UAT, data migration verification, parameter setup, EOD/branch-close readiness, and go-live activities’

• Track SLA, issue ageing, recurring incidents, and operational risks; recommend permanent solutions and knowledge articles.

• Ensure secure handling of client data, credentials, and production access.

• Mobile bill,Weekly 2 holidays,Gratuity,Provident fund
• Lunch Facilities: Full Subsidize
• Salary Review: Yearly
• Festival Bonus: 2

Leave Package

Internal and External Training

Full Subsidize