Executive – IT
Job Description
Title: Executive – IT
Company Name: STARDUST Telecom Ltd. (Concern of Confidence Group)
Vacancy: 1
Age: Na
Job Location: Dhaka
Salary: Negotiable
Experience: --
Published: 2026-10-04
Application Deadline: 2026-10-11
Education:
Requirements: --
Skills Required:
Additional Requirements:
Responsibilities & Context:
Key Responsibilities
IT Service Desk & User Support
Monitor the IT Ticketing Application and resolve user issues accurately and within the defined service timelines.
Provide technical support for desktops, laptops, printers, photocopiers, scanners, email, internet, and other IT peripherals.
Assist and train group users on IT systems and applications according to their level of technical knowledge.
Communicate with Infrastructure and Application Teams to ensure timely delivery of required IT services.
Network & Infrastructure Management
Maintain and troubleshoot networking equipment, internet connectivity, hardware, and software infrastructure.
Configure and monitor MikroTik routers and support network-related operations.
Provide technical support for Apple devices and Windows-based systems.
Install, support, and maintain server hardware and software infrastructure.
Monitor network usage and assist in maintaining network performance and availability.
IT Systems, Security & Access Management
Set up and maintain user accounts, permissions, and passwords in accordance with organizational policies.
Support Active Directory, server administration, and user access management.
Ensure IT systems and devices are maintained in line with information security requirements.
Support the maintenance and operational monitoring of CCTV cameras, DVR, NVR, and PABX systems.
IT Asset & Inventory Management
Assist in maintaining accurate IT inventory records for hardware, software, and IT equipment.
Support the installation, configuration, and maintenance of IT assets.
Coordinate with relevant teams and channel partners for IT equipment and service-related matters.
Ensure clear and documented communication with assigned and related channel partners.
Job Other Benifits:
- Provident fund,Medical allowance,Weekly 2 holidays,Mobile bill,Insurance,Performance bonus,Gratuity
- Lunch Facilities: Partially Subsidize
- Festival Bonus: 2
Leave Fare Assistance
Yearly Increment
Health Insurance
Life Insurance
Mobile Bill Allowance
Earned Leave Encashment
Professional Development: Dynamic work environment, professional growth opportunities and a chance to be part of a team dedicated to excellence.
Supportive and Learning-Based Work Environment: A positive and inclusive workplace culture that promotes collaboration and innovation.
Employment Status: Full Time
Job Work Place:
Company Information:
Gender: Both Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: IT & Telecommunication
