IT Officer - Hospital

Job Description

Title: IT Officer - Hospital

Company Name: Nari Uddug Kendra (NUK)

Vacancy: 1

Age: Na

Job Location: Kishoreganj (Kishoreganj Sadar)

Salary: Tk. 20000 - 35000 (Monthly)

Experience: --

Published: 2026-10-01

Application Deadline: 2026-10-15

Education:

Requirements: --

Skills Required:

Additional Requirements:

Responsibilities & Context:

Kishoreganj Eye Hospital is looking for a skilled, responsible and proactive IT Officer to manage day-to-day IT operations, ERP/HMIS support, computer hardware, networking, CCTV, attendance systems, office IT support and basic digital social media activities.

The selected candidate will work as the coordination point between Hospital Departments, Management, Head Office, ERP/HMIS Software Vendor/Developer and other IT service providers.

Key Responsibilities:

• Provide day-to-day IT support to Reception, Accounts, HR, Administration, Pharmacy, Store, Diagnostic, Doctor/Clinical and other departments.

• Support and monitor Hospital ERP/HMIS software and assist users in proper system operation.

• Manage ERP/HMIS user accounts, roles and permissions as assigned by management.

• Collect software issues, requirements and user feedback from departments and coordinate with ERP/HMIS vendor/developer.

• Identify user errors, workflow issues and software bugs and prepare clear issue/bug reports.

• Assist in User Acceptance Testing (UAT) of new software features/modules before implementation.

• Provide ERP/HMIS training and regular technical assistance to hospital staff.

• Install, configure, maintain and troubleshoot desktop computers, laptops, Windows OS and office software.

• Maintain and troubleshoot printers, scanners and other IT peripherals.

• Maintain LAN, Wi-Fi, routers, switches and access points and troubleshoot IP, DHCP, DNS and connectivity issues.

• Monitor and troubleshoot CCTV systems including DVR/NVR, IP cameras and related networking.

• Support biometric/fingerprint/face attendance devices and coordinate attendance-related technical issues with HR.

• Maintain IT asset register, device records, maintenance history and inventory documentation.

• Manage official email setup, digital files, shared folders and basic office data backup.

• Follow IT security, password, access-control, backup and confidential-data protection procedures.

• Maintain IT issue logs and prepare periodic/monthly IT reports for management.

• Coordinate with Head Office, external vendors and service providers for IT-related activities.

• Support hospital Facebook/social-media activities.

• Create basic posters/banners using Canva/Photoshop and perform basic short-video/Reel editing when necessary.

• Perform any other IT-related duties assigned by Management.

Important: Candidates should have practical hands-on experience in the following areas: ERP/HMIS or business software support, Computer Hardware Troubleshooting, Networking, CCTV/Attendance Systems, Office IT Support and Digital Media.

• Mobile bill,T/A
• Salary Review: Yearly
• Festival Bonus: 2