Engineer/ Senior Engineer - Retail & Corporate Support
Job Description
Title: Engineer/ Senior Engineer - Retail & Corporate Support
Company Name: STARDUST Telecom Ltd. (Concern of Confidence Group)
Vacancy: 1
Age: Na
Job Location: Anywhere in Bangladesh
Salary: Negotiable
Experience: --
Published: 2026-08-04
Application Deadline: 2026-08-10
Education:
Requirements: --
Skills Required:
Additional Requirements:
Responsibilities & Context:
Key Responsibilities:
Project Management
Strong ability to plan, execute, monitor, and successfully deliver projects within defined scope, timeline, and budget.
Skilled in project scheduling, resource allocation, risk management, and stakeholder coordination.
Network & Telecom Operations Knowledge
Sound understanding of telecom network operations, including MAC activities, ISP operations, fiber networks, VLAN, OSPF, BGP, and service provisioning processes.
Familiarity with NOC/NMC operations, SLA management, and incident handling.
Partner & Vendor Management
Ability to build and maintain effective relationships with partners, vendors, and service providers.
Skilled in coordinating partner activities, performance monitoring, and issue resolution.
Leadership & Team Management
Ability to lead cross-functional teams and drive operational excellence.
Strong coaching, mentoring, and team development capabilities.
Stakeholder Management
Ability to effectively engage with internal and external stakeholders at all levels.
Skilled in managing expectations, resolving conflicts, and ensuring service delivery objectives are achieved.
Problem Solving & Decision Making
Strong analytical and troubleshooting skills with the ability to identify root causes and implement sustainable solutions.
Capable of making timely decisions in a fast-paced operational environment.
Customer Focus
Strong commitment to customer satisfaction through proactive communication and timely issue resolution.
Ability to ensure service quality and SLA compliance.
Process Improvement
Ability to identify operational gaps and implement process improvements to enhance efficiency, service quality, and customer experience.
Experience in developing and maintaining operational procedures and best practices.
Performance Monitoring & Reporting
Ability to analyze operational data, prepare performance reports, and provide actionable insights for management decision-making.
Proficient in KPI, SLA, and project performance tracking.
Job Other Benifits:
- Provident fund,Medical allowance,Mobile bill,Weekly 2 holidays,Performance bonus,Insurance,Gratuity
- Lunch Facilities: Partially Subsidize
- Festival Bonus: 2
Leave Fare Assistance
Yearly Increment
Health Insurance
Life Insurance
Earned Leave Encashment
Professional Development: Professional growth opportunities and a chance to be part of a team dedicated to excellence.
Supportive and Learning-Based Work Environment: A positive and inclusive workplace culture that promotes collaboration and innovation.
Employment Status: Full Time
Job Work Place:
Company Information:
Gender: Both Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: IT & Telecommunication
