Manager / Senior Manager -IT

Job Description

Title: Manager / Senior Manager -IT

Company Name: A Renowned 100% Export Oriented Garments Company

Vacancy: 1

Age: Na

Job Location: Dhaka (Ashulia)

Salary: Negotiable

Experience: --

Published: 2026-10-03

Application Deadline: 2026-11-02

Education:

Requirements: --

Skills Required:

Additional Requirements:

Responsibilities & Context:

IT Operations:

• Manage and maintain the company’s overall IT systems and network.

• Install, configure, and maintain computers, laptops, printers, scanners, and other IT equipment.

• Maintain and troubleshoot LAN, WAN, Wi-Fi, routers, switches and network infrastructure.

• Ensure uninterrupted operation of internet connectivity and internal network systems.

• Manage user accounts, access permissions, and IT security.

• Provide day-to-day technical support to all departments and factory users.

• Maintain and troubleshoot ERP, HR/Payroll, Accounts, and other business software.

• Coordinate with software vendors and service providers for system-related issues.

• Maintain proper backup of important company data and ensure data recovery procedures are in place.

• Monitor server performance, storage capacity and system availability.

• Manage CCTV, biometric attendance, access-control and other IT-related systems.

• Maintain IT asset registers and ensure proper tracking of computers and other IT equipment.

• Implement appropriate cybersecurity, antivirus, and data protection measures.

• Monitor and control unauthorized access to company systems and data.

• Troubleshoot hardware, software, operating-system and network-related problems.

• Support factory production and administrative departments in resolving IT issues.

• Perform any other IT-related duties assigned by management.

Network & Infrastructure Management:

• Configure, manage, and maintain routers, managed switches, Wi-Fi access points, and internet connectivity across all 9 floors.

• Monitor network performance and ensure reliable connectivity.

• Troubleshoot LAN, WAN, Wi-Fi, DHCP, DNS, routing, and connectivity issues.

• Assist with VLANs and network segmentation to maintain secure separation between companies.

• NAS & Storage Administration

• Deploy, configure, and maintain dedicated NAS servers, such as Synology or QNAP, for the 9 companies.

• Create and manage users, groups, shared folders, permissions, and storage quotas.

• Configure and maintain file-sharing services such as SMB, NFS, and FTP/SFTP where required.

• Monitor storage utilization, disk health, RAID status, and system alerts.

Data Security & Backup:

• Maintain strict network and storage isolation between individual companies.

• Implement appropriate access-control policies based on organizational requirements.

• Configure and monitor scheduled backups.

• Regularly verify backup integrity and assist with data restoration when required.

• Follow security best practices for administrator accounts, passwords, firmware, and system updates.

Troubleshooting & IT Support:

• Diagnose and resolve network outages, hardware failures, storage problems, and NAS-related issues.

• Provide prompt on-site support for network access, Wi-Fi, shared folders, printers, and file-sharing issues.

• Perform preventive maintenance and maintain technical documentation.

ISP & Vendor Coordination:

• Coordinate with Internet Service Providers and relevant hardware/service vendors.

• Follow up on connectivity problems and service disruptions to minimize downtime.

• Provident fund,Mobile bill
• Salary Review: Yearly
• Lunch Facilities: Partially Subsidize
• Festival Bonus: 2

• Professional and collaborative work environment.

• Excellent career growth and development opportunities.