Title: Assistant Manager ISP
Company Name: Nexsis communication
Vacancy: 1
Age: 24 to 35 years
Job Location: Cox`s Bazar (Cox's Bazar Sadar)
Salary: Negotiable
Experience:
Diploma/B.Sc. in CSE, EEE, IT, Telecommunications, ICT or a related discipline
Hands-on knowledge of optical fiber, networking and ISP operations
Strong troubleshooting, communication and team coordination skills
Ability to perform effectively under pressure
Good Knowledge in MS Word, Excel and Powerpoint
Good knowledge in Google Earth(KMZ files)
Manage and oversee day-to-day ISP network operations, ensuring high network availability and service reliability
Supervise NOC, technical support and field operation teams and ensure efficient task execution
Monitor and troubleshoot Core, Distribution and Access network infrastructure, including Router, Switch, OLT, ONU and Fiber Optic network
Manage ISP services including PPPoE, VLAN, DHCP, DNS, RADIUS and related network services
Monitor bandwidth utilization, network performance and capacity requirements and take necessary optimization measures
Coordinate with IIG, IP Transit, NTTN, upstream providers, vendors and other network partners
Plan and supervise fiber network expansion, maintenance, restoration and major outage management
Ensure timely resolution of customer, distributor and corporate client technical issues while maintaining SLA
Maintain proper network documentation, configuration backup, inventory and operational reports
Lead network upgrade, expansion and improvement projects and provide technical recommendations to management
Manage team performance, manpower planning, technical training and ensure compliance with network standards and company policies