Website & Social Media Content Administrator (ICT Officer)

Job Description

Title: Website & Social Media Content Administrator (ICT Officer)

Company Name: Bangladesh Association of Pharmaceutical Industries (BAPI)

Vacancy: 1

Age: 35 to 40 years

Job Location: Dhaka

Salary: --

Experience:

• At least 3 years
• The applicants should have experience in the following business area(s): Pharmaceutical/Medicine Companies

• Diploma in Computer
• Bachelor of Science (BSc)

Applicants must possess any one of the following:

Diploma in Computer Science, Computer Engineering, Information Technology (IT), ICT, Web Technology, or a related discipline from a recognized institution;

OR

Bachelor's degree in Computer Science, Computer Science & Engineering (CSE), Information Technology, Information Systems, Software Engineering, MIS, or a related discipline.

Professional certifications in Website Administration, WordPress, Web Development, SEO, Digital Marketing, Graphic Design, Microsoft Technologies, Networking, or Cybersecurity will be considered an added advantage.

• At least 3 years
• The applicants should have experience in the following business area(s): Pharmaceutical/Medicine Companies

• Age 35 to 40 years

Experience:

• Minimum 3 years of relevant professional experience.

• Experience in website administration using WordPress or other CMS.

• Experience managing corporate or organizational social media platforms.

• Practical knowledge of website hosting, domain management, backups, website security, and troubleshooting.

• Experience in professional associations, NGOs, corporate organizations, or the pharmaceutical sector will receive preference.

Required Skills:

• Excellent Bangla and English typing skills.

• Excellent writing and editing skills in Bangla and English.

• Strong knowledge of website content management.

• Social media content planning and management.

• WordPress administration.

• Basic HTML/CSS knowledge.

• Canva, Adobe Photoshop, Illustrator, or equivalent graphic design tools.

• Basic video editing.

• Google Analytics, SEO, and digital marketing fundamentals.

• Microsoft Office and Microsoft 365.

• Strong troubleshooting and problem-solving ability.

• Excellent communication and interpersonal skills.

• Ability to work independently with minimum supervision.

Key Performance Indicators (KPIs):

• Website updated within 24 hours after receiving approved content.

• Website uptime maintained above 99%.

• Timely publication of bilingual digital content.

• Monthly submission of website and social media performance reports.

• Continuous improvement in digital engagement.

• Prompt resolution of website and ICT issues.

Age:

• Preferably below 35-40 years.

• Age may be relaxed for exceptionally qualified and experienced candidates.

Duty Station: BAPI Secretariat, Dhaka

Reports to the Chief Executive Officer (CEO) and Executive Director (ED), BAPI

Employment Status:

• Full-Time (Probation period of six months, followed by confirmation based on satisfactory performance).

About the Position:

Bangladesh Association of Pharmaceutical Industries (BAPI) invites applications from dynamic, self-motivated, creative, and technically competent professionals for the position of Website & Social Media Content Administrator (ICT Officer).

The successful candidate will be responsible for managing the Association's official website, social media platforms, digital communications, and ICT support services while ensuring timely publication of bilingual (Bangla and English) content and maintaining a secure, reliable, and professional digital presence.

Terms of Reference (TOR):

The selected candidate will be responsible for

Website Administration:

• Independently administer, maintain, and update the official BAPI website.

• Upload and edit website content in Bangla and English.

• Publish news, notices, press releases, policy papers, reports, publications, circulars, and event information.

• Coordinate with website developers and hosting providers whenever required.

Social Media Management:

• Manage BAPI's official Facebook, LinkedIn, YouTube, X (Twitter), Instagram, and other digital platforms.

• Develop monthly content calendars and communication plans.

• Design and publish professional digital campaigns.

• Monitor engagement and respond appropriately to online queries.

• Increase followers, engagement, and digital visibility.

• Prepare monthly analytics and performance reports.

Digital Content Development:

• Prepare, edit, and publish high-quality bilingual (Bangla and English) content.

• Develop newsletters, event announcements, brochures, banners, infographics, and short promotional videos.

• Maintain consistency in branding and communication across all digital platforms.

• Archive digital publications and multimedia resources.

ICT Support:

• Troubleshoot website, email, and basic ICT-related problems.

• Maintain Microsoft 365 and official email services.

• Coordinate with internet, hosting, and IT service providers.

• Maintain ICT documentation related to website operations.

Other Responsibilities:

• Maintain confidentiality of organizational information.

• Support seminars, workshops, exhibitions, and conferences.

• Perform any other duties assigned by the CEO and Executive Director.

Salary & Benefits:

• Attractive salary commensurate with qualifications and experience.

• Festival Bonus.

• Annual Increment.

• Mobile and internet allowance (where applicable).

• Other admissible benefits according to BAPI rules.