Key Account Manager (Senior Executive/ Assistant Manager)
Job Description
Title: Key Account Manager (Senior Executive/ Assistant Manager)
Company Name: Mango Teleservices Ltd.
Vacancy: Not specific
Job Location: Anywhere in Bangladesh
Employment Status: Full-time
Educational Requirements:
∎ Having ISP/ IIG/ ICT background or relevant experience.
Job Context:
∎ We are looking for a skilled Key Account Manager (Level: Senior Executive/ Assistant Manager) to oversee the relationships of the company with its most important clients. You will be responsible for obtaining and maintaining long term key customers by comprehending their requirements.
∎ The ideal candidate will be apt in building strong relationships with strategic customers. You will be able to identify needs and requirements to promote our company`s solutions and achieve mutual satisfaction.
∎ The goal is to contribute in sustaining and growing our business to achieve long-term success.
Job Responsibilities:
∎ Developing a solid and trusting relationship between major key clients and company
∎ Resolving key client issues and complaints
∎ Developing a complete understanding of key account needs
∎ Anticipating key account changes and improvements
∎ Managing communications between key clients and internal teams
∎ Managing account team assigned to each client
∎ Strategic planning to improve client results
∎ Negotiating contracts with the client and establishing a timeline of performance
∎ Establishing and overseeing internal budgets with the company and external budgets with the client
∎ Working with design, sales team, creative, advertising, logistics, managers, marketing, and team members from other departments dedicated to the same client account to ensure the highest quality of materials are being produced and all client needs met
∎ Collaborating with the sales team to maximize profit by up-selling or cross-selling
∎ Planning and presenting reports on account progress, goals, and quarterly initiatives to share with team members, stakeholders, and possible use in future case studies or company training
∎ Meeting all client needs and deliverables according to proposed timelines
∎ Analyzing client data to provide customer relationship management
∎ Expanding relationships and bringing in new clients
Additional Requirements:
∎ Able to multitask, prioritize, and manage time efficiently
∎ Goal-oriented, organized team player
∎ Encouraging to team and staff; able to mentor and lead
∎ Self-motivated and self-directed
∎ Excellent interpersonal relationship skills
∎ In-depth understanding of company key clients and their position in the industry
∎ Eager to expand the company with new sales, clients, and territories
∎ Able to analyze data and sales statistics and translate results into better solutions
∎ Excellent verbal and written communication skills; must be a listener, a presenter, and a people-person
∎ Basic computer skills, and experience with CRM software and the Microsoft Office Suite, with emphasis on superior Excel skills.
∎ Strong negotiation skills, with ability follow-through on client contracts
∎ Ability to multitask and manage more than one client account
∎ Proven results of delivering client solutions and meeting sales goals.
∎ Proficient in all Microsoft Office applications as well as CRM software
Salary: Negotiable
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 21 Feb 2023
Company Information:
∎ 22 Jan 2023
∎ Mango Teleservices Ltd.
Category: IT/Telecommunication
:
Source: bdjobs.com
Deadline Expired on 21st Feb 2023
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