Junior Officer - Customer Care
Job Description
Title: Junior Officer - Customer Care
Company Name: Ascent Health Limited
Vacancy: 2
Age: At least 18 years
Job Location: Dhaka (Baridhara J Block)
Salary: Negotiable
Experience:
- At most 1 year
- The applicants should have experience in the following business area(s): Healthcare Startup
Published: 2026-04-07
Application Deadline: 2026-04-20
Education:
- Bachelor of Business Administration (BBA)
Requirements:
- At most 1 year
- The applicants should have experience in the following business area(s): Healthcare Startup
Skills Required: Customer Care,Multi tasking ability,Strong communication Skiills,Time Management
Additional Requirements:
- Age At least 18 years
Strong communication skills in both English and Bangla.
Prior experience or education in marketing is a plus.
Proficiency in using messaging platforms and email communication tools.
Detail-oriented and organized in managing patient outreach.
Empathetic and customer-focused mindset.
Ability to work in a team environment and manage time effectively.
Responsibilities & Context:
Reach out to patients via WhatsApp and email to assist in scheduling follow-up appointments.
Clearly communicate follow-up care requirements to patients to ensure they are well-informed.
Maintain a professional and empathetic approach while interacting with patients.
Collaborate with the internal team to address any patient-related concerns or queries promptly.
Job Other Benifits:
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Customer Service/Call Centre
