Jr. Support Engineer
Job Description
Title: Jr. Support Engineer
Company Name: BRAC IT Services Limited
Vacancy: 01
Job Location: Dhaka
Employment Status: Contractual
Educational Requirements:
∎ Diploma in Engineering in CSE
∎ Diploma in CSE/Information Technology
∎ Skills Required: End User Support, IT Support Service
Experience Requirements:
∎ 1 to 2 year(s)
∎ The applicants should have experience in the following area(s):
IOS and Android base smart device support, Windows and Linux Operating System
∎ The applicants should have experience in the following business area(s):
IT Enabled Service, Software Company
Job Responsibilities:
∎ Excellent technical skill to provide efficient IT Support.
∎ Monitoring queues and distribute task among team members.
∎ Ability to handle the Top Management/VIP users of the customer.
∎ Working effectively increase profitability, productivity and overall client experience.
∎ Handling escalated issues from customers.
∎ Installation and configuration of different hardware and software.
∎ Managing 1st level end user support of Computer and Network devices and SMART Phones.
∎ Setup and maintenance of wireless devices, printer, scanner, projector etc.
∎ Managing IT Hardware Lab.
∎ Providing documents, reports, feedback & maintain constant communication to the immediate line manager.
Additional Requirements:
∎ Both males and females are allowed to apply
∎ Can-Do attitude.
∎ Ready to handle critical situation.
∎ Ready to work extra hours and holidays if required.
∎ Very good Customer handling ability.
∎ Good knowledge in report generation.
∎ Honest, punctual disciplined and hard working.
∎ Must be a team player.
Salary: Negotiable
Compensation & Other Benefits:
∎ Mobile bill, Over time allowance, Weekly 2 holidays, Insurance
∎ Festival Bonus: 2
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 25 Nov 2021
Company Information:
∎ 17 Nov 2021
∎ BRAC IT Services Limited
∎ Address : House 115, Road 5, Block B, Niketon, Gulshan, Dhaka 1212, Bangladesh. E-mail: [email protected]
∎ Web : www.bracits.com
Category: IT/Telecommunication
:
Source: bdjobs.com
Deadline Expired on 25th Nov 2021
Similar Jobs
Frontend Developer (Next.js/React.js)
Backend Developer
Software Engineer (Node JS)
Digital Marketing Executive.
Software Engineer (React JS)
Software developer (ASP.NET/CORE)
Executive/Senior Executive - IT
AI Data Trainer
Executive/Senior Executive, IT Support
WordPress Developer
Deputy Manager; Solution & Onsite Support.
Office IT
Mobile App Developer
Server/Storage Monitoring Engineer
System Specialist-ERP Implementation & Support
Test Automation Engineer
iOS (APP) Developer
Senior Programmer/Programmer
Full Stack Software Engineer
Salesforce Consultant
Sr. Executive to Asst. Manager - Marketing & Sales(As per Experience)
Software Engineer (Frontend)
Business Analyst
Software Engineer
Salesforce Consultant
Systems Engineer
IT Support Executive/ e-commerce Executive
Linux Admin (Senior Executive /Assistant Manager))
Senior SQA Engineer
Software Project Manager
Software Quality Assurance Engineer
System Administrator
Ruby on Rails Middle Developer
Executive/ Asst. Executive - Lead Generation (Night Shift)
Web GIS Mapping Development Expert
QA / Sr. QA Engineer
Senior Software Engineer / .Net Developer
Software Engineer (PHP Developer)
Technical Customer Support Engineer
Digital Marketing Expert
Facebook Group