Job Description
Title: IT Support Specialist
Company Name: Navigate Global
Vacancy: --
Age: 22 to 35 years
Location: Dhaka (Uttara Sector 11)
Salary: Negotiable
Experience:
∎ 3 to 7 years
∎ The applicants should have experience in the following business area(s):Immigration and Education Consultancy Service
Published: 26 Aug 2024
Education:
∎ Bachelor/Honors
Requirements:
Additional Requirements:
∎ Age 22 to 35 years
∎ Bachelor’s degree in IT or Computer ScienceAt least 3 years of experience working in a L1/L2 Service DeskNetworking, firewall, DNS, and DHCP administration skills.
∎ Strong experience with Windows Desktops in AD environments, Windows Servers, Active Directory, and Group Policy.
∎ Strong experience with Microsoft Office 365 (Exchange Online, SharePoint Online, OneDrive, Teams).
∎ Experience with Hyper V environments.Experience with Microsoft Azure Cloud deployments and support desirable.
∎ Experience with VoIP solutions.Exceptional telephone mannerStrong attention to detail and ability to work independently and as part of a team.
∎ Requirements:
∎ Bachelor’s degree in IT or Computer ScienceAt least 3 years of experience working in a L1/L2 Service DeskNetworking, firewall, DNS, and DHCP administration skills.
∎ Strong experience with Windows Desktops in AD environments, Windows Servers, Active Directory, and Group Policy.
∎ Strong experience with Microsoft Office 365 (Exchange Online, SharePoint Online, OneDrive, Teams).
∎ Experience with Hyper V environments.Experience with Microsoft Azure Cloud deployments and support desirable.
∎ Experience with VoIP solutions.Exceptional telephone mannerStrong attention to detail and ability to work independently and as part of a team.
Responsibilities & Context:
∎ Provide support and issue resolution via phone, remote, or email.Assist end-users with troubleshooting and technical problems.
∎ Build strong customer relationships and ensure their satisfaction.Prioritize support requests accordingly in a dynamically changing environment.
∎ Participate in project work to deploy solutions for customers.Create and maintain client technical documentation.
∎ Support servers, desktops, and applications within Microsoft environments.
∎ Support Azure hosted IaaS services, local virtualized environments, and remote desktop solutions.
∎ We are seeking talented and creative IT Support Specialist to join our team. If you have a passion for delivering excellent customer service with IT background, this position is for you.
∎ Responsibilities:
∎ Provide support and issue resolution via phone, remote, or email.Assist end-users with troubleshooting and technical problems.
∎ Build strong customer relationships and ensure their satisfaction.Prioritize support requests accordingly in a dynamically changing environment.
∎ Participate in project work to deploy solutions for customers.Create and maintain client technical documentation.
∎ Support servers, desktops, and applications within Microsoft environments.
∎ Support Azure hosted IaaS services, local virtualized environments, and remote desktop solutions.
Employment Status: Full Time
Job Location: Dhaka (Uttara Sector 11)
Company Information:
∎ Navigate Global
∎ We are an educational consultancy firm for the international students for the Australian market.
∎ www.navigateglobal.com.au
∎ We understand that pursuing higher education abroad can be a daunting task, which is why we offer a comprehensive service to help you every step of the way. Our program includes assistance with university applications, visa applications, and career development.
We work closely with a top ranking universities and employers to provide our students with the best opportunities available. Our experienced advisors are here to help you select the right university and major, and provide career guidance and support throughout your academic journey. In addition to our admission and career support services, we also offer workshops and seminars to help you develop essential skills such as resume writing, interview techniques, and networking.
We are committed to helping international students achieve their academic and career goals. Contact us today to learn more about our program and how we can help you succeed!
Address::
∎ We are an educational consultancy firm for the international students for the Australian market.
∎ www.navigateglobal.com.au
∎ We understand that pursuing higher education abroad can be a daunting task, which is why we offer a comprehensive service to help you every step of the way. Our program includes assistance with university applications, visa applications, and career development.We work closely with a top ranking universities and employers to provide our students with the best opportunities available. Our experienced advisors are here to help you select the right university and major, and provide career guidance and support throughout your academic journey. In addition to our admission and career support services, we also offer workshops and seminars to help you develop essential skills such as resume writing, interview techniques, and networking.We are committed to helping international students achieve their academic and career goals. Contact us today to learn more about our program and how we can help you succeed!
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 31 Aug 2024
Category: IT/Telecommunication
