IT Helpdesk Executive/Sr. Executive
Job Description
Title: IT Helpdesk Executive/Sr. Executive
Company Name: Partex Star Group
Vacancy: 1
Location: Dhaka (Tejgaon Industrial Area)
Salary: Negotiable
Experience:
∎ 2 to 4 years
Published: 25 Jun 2024
Education:
∎ Bachelor of Science (BSc) in Computing & Information System
Requirements:
Additional Requirements:
∎ Technical Requirements:
∎ - 2+ years’ experience in computer networks and systems maintenance
∎ -Strong working knowledge of Active Directory, Microsoft Office 365, File Sharing etc
∎ -Hands-on experience in structured cabling, networking, IP Sub-netting, VPN configuration
∎ -Ability to work independently, as well as part of a team
∎ -Ability to work well under pressure and handle multiple tasks simultaneously.
∎ -Understanding of IT principles and an ability to communicate technical concepts effectively to a varied audience
∎
Responsibilities & Context:
∎ -Install and configure software and hardware
∎ -Offer daily operations and systems support to personnel
∎ -Verify functionality of hardware and software components
∎ -Manage and maintain IT systems, including networks, servers, and CCTV systems, to ensure optimal performance and security.
∎ -Troubleshoot hardware and software issues in person, remotely, and via phone, troubleshoot network and connectivity issues, including the ability to terminate UTP cable for networking purposes.
∎ -Support users with computer problems and resolve their issues.
∎ -Ensure security through access controls, backups, and firewalls.
∎ -Evaluate and recommend new technologies, software, and hardware solutions to improve efficiency and productivity.
∎ -Innovate new methods for streamlining troubleshooting and diagnosis.
Compensation & Other Benefits:
∎ Mobile bill, Weekly 2 holidays, Insurance, Gratuity
∎ Lunch Facilities: Partially Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Leave Encashment
Employment Status: Full Time
Job Location: Dhaka (Tejgaon Industrial Area)
Company Information:
∎ Partex Star Group
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 20 Jul 2024
Category: IT/Telecommunication
