Head of IT & Automation

Job Description

Title: Head of IT & Automation

Company Name: Renowned Group of Companies

Vacancy: 1

Age: Na

Job Location: Dhaka (Tejgaon Industrial Area)

Salary: Negotiable

Experience: --

Published: 2026-05-13

Application Deadline: 2026-06-12

Education:

Requirements: --

Skills Required:

Additional Requirements:

Responsibilities & Context:

1. Lead ERP Project & Implementation:

• Drive the full lifecycle of ERP implementation, ensuring all modules go live according to the established project timeline.

• Monitor project milestones and mitigate risks to prevent deployment delays.

2. Stakeholder Management & Requirements Mapping:

• Conduct comprehensive audits to identify and document all internal stakeholders' deliverables and functional requirements.

• Act as the primary liaison between the IT department and various business units (Construction, Finance, HR, etc.) to ensure technical solutions meet departmental needs.

3. Operational Excellence & Delivery:

• Establish a robust framework to ensure all internal deliverables are met with high quality and punctuality.

• Manage cross-functional teams to align technical output with organizational deadlines.

4. Drive Continuous Improvement:

• Optimize the ERP system post-implementation to ensure it achieves its core goals of driving process automation and continuous improvement.

• Leverage data analytics within the ERP to identify bottlenecks and suggest strategic enhancements to business workflows.

5. Vendor & Partner Management:

• Evaluate and manage the performance of external vendors, consultants, and service providers.

• Ensure that all third-party service level agreements (SLAs) are met and that vendor outputs align with the company’s technical standards.

6. Other Responsibilities:

• Lead, build, and mentor the IT & Automation department, defining its organizational structure, hiring roadmap, and capability development plan

• Ensuring delivery of the ongoing ERP development project is on schedule, within scope, and aligned with business objectives

• Serve as the primary technology advisor to senior management, representing the IT function in leadership meetings and contributing to organizational strategy

• Establish and enforce departmental policies, governance frameworks, and technology standards across the organization

• Oversee the design, implementation, and maintenance of IT infrastructure, including networks, servers, cloud environments, and end-user systems

• Act as the principal liaison between the ERP development team and internal stakeholders, translating business requirements into clear technical specifications

• Establish a requirements traceability process and facilitate regular project reviews to validate that ERP modules and workflows meet operational requirements

• Lead user acceptance testing (UAT) coordination and oversee post-go-live stabilization, user adoption, and continuous system improvement

• Identify, escalate, and manage project risks, scope changes, and inter-dependency issues across all technology initiatives

• Conduct feasibility studies and cost-benefit analyses for proposed system changes or new implementations

• Monitor system performance post-implementation and recommend corrective actions as needed

• Prepare and maintain technical documentation, user manuals, and training materials

• Identify and prioritize business process automation opportunities and oversee the implementation of workflow automation and system integration solutions

• Drive digital transformation by modernizing legacy processes and introducing scalable, intelligent technology solutions

• Oversee all software development activities, enforcing development standards, version control practices, and release management protocols

• Develop and enforce IT security policies, data protection protocols, and disaster recovery plans, and ensure compliance with applicable regulations

• Define KPIs and success metrics for all IT, automation, and development initiatives and report outcomes regularly to senior leadership