Field Communications Manager
Job Description
Title: Field Communications Manager
Company Name: Medecins Sans Frontieres/ Doctors Without Borders (MSF)
Vacancy: 1
Job Location: Dhaka
Employment Status: Full-time, Contractual
Educational Requirements:
∎ Desirable: degree in Journalism, Communications, Humanitarian affairs, Political Sciences or related university degree.
∎ Skills Required: Essential computer literacy (word, excel and digital media).
Experience Requirements:
∎ At least 4 year(s)
Job Responsibilities:
∎ Strategy Building
∎ Under supervision of the Country Representative (Intersectional set-up defined by an MOU - OCA Lead section), in concertation with the HOM(s) and in cooperation with the Communications Advisor in HQ the FCM defines the communications strategy for the mission, advising on public positioning and remaining reactive to emergencies and crisis communications.
∎ The FCM promotes the visibility of the organisation, improving awareness of its principles and work, reinforcing information on MSF activities among communities.
∎ The FCM should have the capacity to identify key cross cutting issues across MSF operations which are relevant to communications and to advise on public positioning.
∎ He /she will develop guidelines for dealing with crisis communications through local media and have the capacity to remain reactive to emergencies.
∎ In emergencies with high media pressure the (E)FCM is able to act as a spokesperson to take interview pressure away from the field teams.
∎ Media Management/ Alert
∎ The FCM maintains close contact with key local media and foreign correspondents.
∎ The FCM liaises with communications staff from other organisations and institutions, and will monitor and analyse the communication lines developed by actors of importance for MSF (authorities, armed groups, other NGOs...)
∎ The FCM facilitates international media visit to MSF projects and he/she organizes media events (Press conference, Press briefing...) in collaboration with MSF international communication network.
∎ The FCO briefs spokespersons and assesses media training needs for key staff.
∎ He/she can play the role of a spokesperson when seen as opportune and necessary.
∎ The FCM produces strategic reports on the local media landscape and regularly reports on new developments. He/she provides guidance on how to deal with local media at time of crisis, and will develop guidelines for dealing with such crises through in-country media.
∎ Team Management
∎ The FCM manages, develops and supervises staff (Field Communication Officers) under his/her direct responsibility.
∎ Content Production
∎ The FCM advises on which communications tools to choose according to objective, message and audience at local and national levels. He/she then produces - or supervises the production of - local comms contents (leaflets, brochures, posters, radio spots, articles, photos, videos.) according to strategy and budget.)
∎ The FCM helps producing international comms content by providing data, information, quotes, testimonies, pictures, videos and other means to the CA or the com person in charge of writing international comms contents at headquarter level.
∎ The FCM tracks and archives communications production on the country to build institutional memory.
∎ Content Diffusion
∎ The FCM actively promotes the diffusion of MSF content in the country. Under the supervision of the Head(s) of Mission, the FCM identifies communications opportunities using MSF comms network production (from List_Press) or returning staff to pitch content on MSF activities in the country and other countries.
∎ When judged opportune and strategic, he/ she uses social media (twitter, blogs, Facebook....) to promote MSF contents and visibility.
∎ Reporting
∎ The FCM produces regular reports on achieved results and future priorities.
∎ MSF Section/Context Specific Accountabilities:
∎ Key Objectives of the FCM
∎ Close mentoring and capacity-building of the Field Communications and Social media Officers, particularly in designing and implementing an effective local communications strategy and learning best practices in communications
∎ Regularly updating the Crisis Information during peak operational periods (briefing document), seeking input and validation from the field and Myanmar FCM, before sharing with the CAs for desk sign off. The Crisis Info should be accompanied by at least one piece of external communications content like a web update, AV package or interview with staff members or patients.
∎ Manage and prioritise international media requests/MSF requests, reconciling the priorities of all MSF sections working in Bangladesh with MSF's overall comms objectives
∎ Works closely with the MSF humanitarian affairs team in Bangladesh mission to ensure advocacy objectives are translated, where desired, into public communications
∎ Gathering regular content for social media use
∎ Brief incoming staff about communications guidelines, including for blogging
∎ Gather regular content from our emergency operations for public comms (first person pieces, Q&As, operational updates, medical data, etc)
∎ Obtain validation for communications content with the field (blogs, photos, comms items received from MSF CAs or press officers)
∎ Identify strategic opportunities to communicate, working with the CA's. Compile content for strategic communications packages, when required.
∎ Liaise with all four sections present: OCA, OCB, OCBA and OCP to provide communications support for their projects in the field (Ops Bulletin Updates, Project Updates, Media Visits)
∎ Participate in weekly comms Skype call with the FCO and CAs to discuss comms developments and strategies
∎ Regular calls with the OCA CA and FCO
∎ Line Management
∎ Lead Functional management at intersection level will be with the Country Representative in Dhaka for leading the comms strategy, prioritisation, support and linking with the HOMs.
∎ The Field Communications Manager will regularly seek technical advice, support and input from the OCA CA, and interact with CAs from the other MSF sections operational in Bangladesh (Paris, Barcelona and Brussels). The OCA CA will act as the link to the desk in Amsterdam for validation. Amsterdam is the primary focal point for comms, and also is the only section with operations in Rakhine State and elsewhere in Bangladesh (Kamrangirchar slum), so needs to have an overview of other section communication activities.
∎ Other Notes
∎ All communications products need to be validated at both mission and desk level. CAs will handle the liaison with the desks while the FCM will manage sign off with the field (Final sign-off with OCA Country Rep.). The FCO is coordinating the daily press round up, national media requests and local communication initiatives, but needs regular support and mentoring to gain confidence. The FCM will remain in close contact with the Field Communications Officer (FCO), seeking opportunities to collaborate or support, as required.
∎ Budget Management:
∎ The FCM will produce a yearly communications budget meant to support identified and agreed com priorities. This budget will be submitted for approval to the Head of Mission (s) and coms department at HQ.
Additional Requirements:
∎ Essential: previous working experience of at least 4 years in communications, journalism or public relations.
∎ Essential: previous working experience in producing communications content production
∎ Essential: experience with MSF or other international NGOs in developing countries. Experience working in an international environment.
∎ Languages: Essential computer literacy (word, excel and digital media).
∎
∎ Need to frequent visit/travel to the projects (Cox's Bazar)
∎
∎ Competencies:
∎ People Management.
∎ Commitment.
∎ Flexibility.
∎ Results.
∎ Teamwork.
Salary:
∎ Tk. 128400 (Monthly)
∎ Salary according to MSF salary grid Step "0" (Non Negotiable).Two (2) annual leave days per month worked. Medical Reimbursement for employee and direct dependent.Note: Income Tax will be deduct as per legal compliance from the mentioned salary.
Compensation & Other Benefits:
∎ Festival Bonus: 2
Application Deadline: 20 Oct 2020
Company Information:
∎ 29 Sep 2020
∎ Medecins Sans Frontieres/ Doctors Without Borders (MSF)
∎ Address : 5th Floor, Khawaja Palace, Plot N. 76, Ro-11, Banani, Dhaka-1213, Bangladesh.
∎ Business : Medecins Sans Frontieres (MSF) is an international medical humanitarian organization working in many countries worldwide. MSF has been working in Bangladesh since 1992. MSF was awarded the prestigious `Nobel Peace Prize` in 1999 for its pioneering humanitarian activities since 1971 in several continents.
Category: NGO/Development
Read Before Apply: Please send your hard copy of CV with motivation letter and other relevant documents or Apply online through BD Jobs by [20.10.2020]
