Executive, Customer Care (Female)

Job Description

Title: Executive, Customer Care (Female)

Company Name: Golden girl hair and beauty

Vacancy: 5

Age: 22 to 35 years

Job Location: Dhaka (Lalbagh)

Salary: Negotiable

Experience:

• 2 to 5 years

• HSC
• Bachelor/Honors
• Masters

• 2 to 5 years

• Age 22 to 35 years
• Only Female

• Skills Required: Communication skills, Customer Relationship Management (CRM), Customer Support/ Client Service, Good Computer Knowledge, Well organized

• The applicants should have experience in the following area(s):
Customer Service

• The applicants should have experience in the following business area(s):
Healthcare/Lifestyle product, Hotel, Shopping mall

• Minimum 2-5 years direct Customer Care Experience.

• Customer service or Beauty Industry

• Should be presentable, elegant, lively and self-starter in implementing policies based on organization's objectives,

• Candidates having beauty salon management experience will be given preference.

• Candidate who have an experience on house keeping also encouraged to apply.

• Ability to Work Under Pressure.

• Excellent communication skill in both Bengali and English

• Must to be Smart and Good Looking.

• Good listening skill and analytical skill.

• Customer focus and adaptability to different personality types.

• Willingness to work in any shift/ roster.

• Computer literacy is must.

Job Context

One should have willingness to work full time (Shifting & Roster basis) and on public holidays.

Job Responsibilities

• Attending client's needs, concerns, complaints and make sure that they are appropriately pursued as per organization rules and regulation.

• You are to get involved with a dynamic Customer Support Unit; and deal with the customers.

• Festival Bonus: 2