Customer Telesales & Delivery Management Executive

Job Description

Title: Customer Telesales & Delivery Management Executive

Company Name: KING UNIVERSAL

Vacancy: 01

Age: 20 to 30 years

Job Location: Dhaka (Khilgaon)

Salary: Negotiable

Experience:

• 1 to 2 years
• The applicants should have experience in the following business area(s): Call Center, E-commerce, E-commerce Startup, F-commerce

• HSC
• Bachelor/Honors

• 1 to 2 years
• The applicants should have experience in the following business area(s): Call Center, E-commerce, E-commerce Startup, F-commerce

• Age 20 to 30 years
• Only Male

We are looking for an experienced and dedicated Customer Telesales, Customer Service & Delivery Management Executive to join our team.

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Key Responsibilities:

• Handle incoming and outgoing customer calls.

• Provide customer service, support, and problem resolution.

• Manage delivery operations, identify which orders will be dispatched, which are exchanges, etc.

• Handle deliveryman/parcel queries.

• Provide back-end support to the messaging team.

• Ensure a smooth and accurate order processing flow (separate team available for packing)

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Requirements:

• Minimum 8–12 months of experience in similar roles.

• Excellent communication skills and phone-handling ability.

• Strong problem-solving mindset.

• Prior experience in delivery management or e-commerce is an advantage

• Quick learner, responsible, and committed.

• Age: 20–30 (preferred).

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Job Type:

• Full-Time Permanent Office Position

• Working Hours: 9 hours/day

• Working Days: 6 days/week

Job Location: Khilgaon, Dhaka

How to Apply:

Send your CV to: [email protected]

or, send your CV to +8801805092233 WhatsApp.

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If you are committed, responsible, and confident in customer handling

Apply Now and Grow with Our Team!