Job Description
Title: Customer Service & Social Media Communication Executive.
Company Name: Sabu Shop
Vacancy: --
Age: 18 to 30 years
Location: Dhaka
Minimum Salary: Negotiable
Experience:
∎ At least 1 year
∎ Freshers are also encouraged to apply.
Published: 12 Apr 2025
Education:
∎ HSC, Bachelor/Honors
Requirements:
Additional Requirements:
∎ Age 18 to 30 years
∎ Communication, Computer skill, Customer Service, Fast typing skill, Good Communication Skill (Bangla and English) Social Media Management.
∎ The applicants should have experience in the following business area(s): E-commerce. Social media marketing, Customer Service
∎ Fresher’s are also encouraged to apply.
∎ Skills & Expertise
∎ Communication, Computer skill, Customer Service, Fast typing skill, Good Communication Skill (Bangla and English) Social Media Management.
∎ The applicants should have experience in the following business area(s): E-commerce. Social media marketing, Customer Service
∎ Fresher’s are also encouraged to apply.
Responsibilities & Context:
∎ Respond to social media messages promptly and professionally.
∎ Handle incoming calls and provide excellent customer support.
∎ Communicate effectively in both Bengali and English.
∎ Engage in social media according to instructions.
∎ Answering incoming calls from customers and ensuring instant customer satisfaction.
∎ Respond to customer inquiries.
∎ Receiving customer complaints and inputting those in the system for necessary measures and providing them information about the resolution of the same.
∎ Troubleshoot/ helping to resolve customer service problems.
∎ Provide general information.
∎ Maintaining a high standard of call and customer service quality as per the requirement of the organization.
∎ We are looking for a dynamic and dedicated individual to join our team as a Customer Service & Social Media Communication Executive.
∎ Job Responsibilities:
∎ Respond to social media messages promptly and professionally.
∎ Handle incoming calls and provide excellent customer support.
∎ Communicate effectively in both Bengali and English.
∎ Engage in social media according to instructions.
∎ Answering incoming calls from customers and ensuring instant customer satisfaction.
∎ Respond to customer inquiries.
∎ Receiving customer complaints and inputting those in the system for necessary measures and providing them information about the resolution of the same.
∎ Troubleshoot/ helping to resolve customer service problems.
∎ Provide general information.
∎ Maintaining a high standard of call and customer service quality as per the requirement of the organization.
Skills & Expertise:
Compensation & Other Benefits:
∎ Salary Review: Yearly
∎ Festival Bonus & Others Facilities: As per Company Policy
∎ Salary Review: Yearly
∎ Festival Bonus & Others Facilities: As per Company Policy
Employment Status: Full Time
Job Location: Dhaka
Company Information:
∎ Sabu Shop
∎ Level 1, Block-C, Shop No- 78, Basundhora City Complex, Panthapath, Dhaka-1205
Address::
∎ Level 1, Block-C, Shop No- 78, Basundhora City Complex, Panthapath, Dhaka-1205
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 12 May 2025
Category: Marketing/Sales
