Executives -(Office and Outlets)

Job Description

Title: Executives -(Office and Outlets)

Company Name: Sabu Shop

Vacancy: 04

Age: 18 to 30 years

Job Location: Dhaka

Salary: Tk. 11000 - 13000 (Monthly)

Experience:

• 1 to 2 years
• The applicants should have experience in the following business area(s): E-commerce
• Freshers are also encouraged to apply.

• HSC
• Bachelor/Honors

• 1 to 2 years
• The applicants should have experience in the following business area(s): E-commerce
• Freshers are also encouraged to apply.

• Age 18 to 30 years

Responsibilities & Context for Outlets:

• Ensure a confident and congenial entrance of the customers into the Display Center.

• Provide services in a friendly.

• Have a professional demeanor with full understanding of organizational etiquette

• Gain proper knowledge of the products and services

• Recommend related products to increase customers’ options and enhance their shopping experience

• Make sure that the products are attractively displayed

• Maintain the store and its cleanliness

• Possess and reflecting a positive attitude and focusing on customer satisfaction.

• Must have mind set to make products live from outlet-( for Female)

Responsibilities & Context for office:

•   Respond to social media messages promptly and professionally.

•  Handle incoming calls and provide excellent customer support.

•   Communicate effectively in both Bengali and English.

• Engage in social media according to instructions.

• Answering incoming calls from customers and ensuring instant customer satisfaction.

• Respond to customer inquiries.

• Receiving customer complaints and inputting those in the system for necessary measures and providing them information about the resolution of the same.

• Salary Review: Yearly
• Festival Bonus: 2